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Old 07-14-2008, 06:09 PM   #1
JSanders
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Default RIM outage July 14

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High-S2 Severity Incident (Update: Correction) for BlackBerry Internet Service (v2.x) Core Mail service for subscribers of *The Americas BIS 2.x (MULT)

Sent: Jul 14, 2008 6:00 PM

**** Correction to: Subscribers Affected ****

Impact: BlackBerry Internet Service subscribers may be unable to send or receive messages, view email attachments, or request to see "more" text. [0675]

Ticket Number: BB99875

Start Date and Time: 14 July 2008 15:36:06 (EDT)
Duration: Ongoing
% of Subscribers Affected: 30.00 (estimated)

Cause: Software Issue

EST = GMT - 5 hours
EDT = GMT - 4 hours
AEST = GMT + 10 hours

Last edited by JSanders; 07-14-2008 at 06:11 PM..
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