I unfortunately have to agree with disappointment
I purchased a BB 8830 from Sprint and after 10 months of deciding to purchase eOffice I finally took the plunge. My experience has been disappointing. The application often causes my BB to freeze even when I have adquate memory. I purchased mylicense from Dynoplex on May 5th, of this year and I cannot give you a difinitive answer on the number of times I have had to remove my battery and reinstall the software. I too have had positive customer service responses when I emailed them but this good customer service experience cannot compensate for the inability of the software to function properly and CONSISTENTLY on my device. I find the software suite places a heavy memory load on my device and is not very intuitive. Like most who try or purchase the software my desire is for an office suite that allows me to quicky and easily manage and edit documents and spreadsheets. This software does not provide the quick and easy functionality I'm looking for. To be fair, when the software is not locking up my device I was able to make a document and spreadsheet. Perhaps Dynoplex should explore software updates that address the functionality issues that so many people on this forum have written about. Lastly, I want it to be clear my intention here is not to imply the Dynoplex organization is deliberately trying to swindle customers. Instead I believe that they might be out of touch with the reality of what we paying customers are dealing with.
Sincerely,
__________________
naraiz
When it gets to tough for the rest that's when it's just right for me. - Author Unknown
Last edited by naraiz; 08-30-2008 at 12:55 AM..
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