I am a complete newcomer to BBs. Basically I cannot get my BB to hook up to my work email account via the BIS.
Context: My BB is an 8700v. I got it from my friend when he got a new BB. He got the 8700v from work. I think they have specially configured it / disabled loads of the features and this is hindering my ability to connect.
What I've Done so far: I have installed the latest version of the OS I could find from blackberry.com. I have installed the following: v4.5.0.55
Platform 2.7.0.68
However, I cannot remove his work applications as they are not displayed in the Applications list and still cannot connect.
My Question: How can I completely format the BB and install the latest version of the Operating System thus giving me the base build where absolutely no limitations should be in effect?
__________________ The difference between stupidity and genius is that genius has its limits. When you take things for granted, the things you are granted, get taken. Even a mosquito doesn't get a pat on the back until it starts to work. Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
p.s. For anyone else who needs it, the JL_Cmnder app puts a shortcut icon on your my docs or desktop which you need to use to access it. Don't keep on trying to install it.
__________________ The difference between stupidity and genius is that genius has its limits. When you take things for granted, the things you are granted, get taken. Even a mosquito doesn't get a pat on the back until it starts to work. Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]