[JR.POLL]

my pearl has just called it quits on me, I am only able to talk on it through my speaker phone, i guess the internal speaker inside went out, i only had this phone for about 3 months, what should i do!?

[tomryan]

Wirelessly posted (BlackBerry8300/4.2.2 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/102)

Contact whoever sold it to you (hopefully a carrier) and request service. This would seem like a warranty issue to me.

[SanFrancisco]

Originally Posted by JR.POLL

my pearl has just called it quits on me, I am only able to talk on it through my speaker phone, i guess the internal speaker inside went out, i only had this phone for about 3 months, what should i do!?

You need to provide more details, including when it happened, how it happened, exact symptoms, etc. And like other post, where and how did you buy it. This may be a warranty issue and you should not be attempting self-help on a forum site when making a warranty claim with the carrier is the solution.

Best tip: did you do the battery reset? That fixes about 99.9% of all problems. Battery reset, you ask? Pull the battery out, wait about five seconds, reinsert, problem fixed [especially sound/speaker issues].

Still won't work [reset three times to be sure that procedure is not working]?

If you bought the phone second hand on eBay, you may want to check BBF's Buy/Sell section. I am selling the earpiece speaker. Hope that this is not your solution/fix as most people can't rip apart their phones.

Let us know what happens after the battery reset.

[JR.POLL]

well i bought it through wirefly with a t-mobile contract, will t-mobile process the manufactor warranty?

[JR.POLL]

Originally Posted by SanFrancisco

You need to provide more details, including when it happened, how it happened, exact symptoms, etc. And like other post, where and how did you buy it. This may be a warranty issue and you should not be attempting self-help on a forum site when making a warranty claim with the carrier is the solution.

Best tip: did you do the battery reset? That fixes about 99.9% of all problems. Battery reset, you ask? Pull the battery out, wait about five seconds, reinsert, problem fixed [especially sound/speaker issues].

Still won't work [reset three times to be sure that procedure is not working]?

If you bought the phone second hand on eBay, you may want to check BBF's Buy/Sell section. I am selling the earpiece speaker. Hope that this is not your solution/fix as most people can't rip apart their phones.

Let us know what happens after the battery reset.

well i bought it through wirefly with a t-mobile contract, will t-mobile process the manufactor warranty?

[SanFrancisco]

Originally Posted by JR.POLL

well i bought it through wirefly with a t-mobile contract, will t-mobile process the manufactor warranty?

Well I assume you tried the battery reset and that did not work.

Rather than try to fix it via here, call T-Mo customer service and they will go through a check with you. If they can't fix it, then YES, it is covered through T-Mo. Takes about 5 minutes for them to order you another phone.

It's covered because all you did was buy the phone through a vendor. Authorized vendors who set up service for carriers are T-Mo agents/reps. So the stuff they sell you is covered.

Call them today, Sunday, as custo service and tech support is open.

By the way, good move going with T-Mo, they have the best custo service and tech support I have ever seen from any company. They will stay on the phone with you for three hours if need be.

[SanFrancisco]

By the way, my speaker, not the earpiece speaker, went out in Oct 2006. T-Mo replaced it and I had the new phone in about three days from the call.

The Pearl has many, many parts that can fail because they are not super beefed up components. So this stuff does go out.