BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 07-31-2010, 02:02 PM   #1
hardtoguess03
New Member
 
Join Date: Jan 2006
Model: 7290
Carrier: tmo
Posts: 5
Default BBM trackball and enter key not working

Please Login to Remove!

I have a Pearl on Verizon (8130)
BBM: 5.0.0.57
OS: 4.5.0.175

Through messenger, I can compose and send PIN messages, email & sms. I can make phone calls. In short everything works as expected EXCEPT:

When I am using BBM, trackball presses and the enter key don't work as expected. For example, from BBM main screen, I can press the menu key and the menu pops up. I can scroll to (e.g.) "Options". When I press the trackball, it ignores me. When I hit the enter key, it ignores me. The menu stays open but the "Options" sub menu does not open.

Another example:

When I am on the BBM main screen I can scroll down to "Chats", click the trackball and I see all my chats (crazy, but it works here). However, scrolling to a chat and then hitting the trackball or the enter key results in BBM ignoring me. The cursor stays on the chat, but it does not open.

Effectively, I cannot use BBM.

If I pull the battery, it will work correctly for a bit and then restart the same behaviour. Maybe 10 minutes, maybe two hours.

Any ideas?
Offline  
Old 08-01-2010, 02:52 PM   #2
TheRinger
CrackBerry Addict
 
Join Date: Dec 2005
Location: Everett WA
Model: 4
OS: iOS4
PIN: Whats a pin? lol
Carrier: AT&T
Posts: 582
Default

update the os if there is one avail? I see you are using os 4.x and bbm 5.x
Offline  
Old 08-02-2010, 07:09 PM   #3
hardtoguess03
New Member
 
Join Date: Jan 2006
Model: 7290
Carrier: tmo
Posts: 5
Default

Quote:
Originally Posted by TheRinger View Post
update the os if there is one avail? I see you are using os 4.x and bbm 5.x
I don't know. Should that matter?
Offline  
Old 08-02-2010, 09:35 PM   #4
akosnitzky
BBF Moderator
 
akosnitzky's Avatar
 
Join Date: Jul 2005
Location: Southern Florida
Model: 9650
OS: 6.0.0.333
Carrier: Verizon BIS
Posts: 14,484
Default

A few thoughts, it seems like a software issue. I would downgrade to a lower BBM. If still no success, I would wipe the device and reinstall the OS. In addition, remove the media card and see how the phone operates without any unneeded software. My response parallels theringer
__________________
------
Follow @akosnitzky on Twitter

LET'S GO CANES!
Offline  
Old 01-10-2011, 02:44 AM   #5
Anurag Agrawal
Knows Where the Search Button Is
 
Join Date: Jan 2011
Model: NA
PIN: N/A
Carrier: VODAFONE
Posts: 40
Default Re: BBM trackball and enter key not working

just take the backup up and format the device...........may be it work.....if not than remove the bbm and install it again........agin not than upgrade ur software....than its a softwar problem..............
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


Commodore Amiga Time Base Corrector VT-2000 TBC II Digital Processing picture

Commodore Amiga Time Base Corrector VT-2000 TBC II Digital Processing

$239.99



NEW OPTICAL LASER PICKUP HEAD for AMIGA CD 32 SYSTEM CONSOLE picture

NEW OPTICAL LASER PICKUP HEAD for AMIGA CD 32 SYSTEM CONSOLE

$31.68



MisTer RTC V1.3 Real Time Clock Board for MisTer FPGA picture

MisTer RTC V1.3 Real Time Clock Board for MisTer FPGA

$15.99



RADSTONE VME BOARD PME 68-33 MOTOROLA 6800 33Mhz AMIGA PPC picture

RADSTONE VME BOARD PME 68-33 MOTOROLA 6800 33Mhz AMIGA PPC

$185.00



DB23 connectors for soldering. 23-pin D type for Amiga. Male / Female / Hoods picture

DB23 connectors for soldering. 23-pin D type for Amiga. Male / Female / Hoods

$12.32



1 piece TS68000CP12 | 12MHz | DIP64 | 68000 | Atari Commodore AMIGA500 A2000 CDT picture

1 piece TS68000CP12 | 12MHz | DIP64 | 68000 | Atari Commodore AMIGA500 A2000 CDT

$15.90







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.