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Old 04-29-2006, 01:28 AM   #61
illest
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does the premium skin case fit the 8700g well
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Old 04-29-2006, 05:54 PM   #62
seidioseidio
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Quote:
Originally Posted by wrm123
David -

Any update on when the Premium Skin and a holster to hold the -g unit with "skin" will be available?

Thanks!
In about 3 weeks. I will keep you informed.

David Chang
Seidio
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Old 04-29-2006, 05:56 PM   #63
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Quote:
Originally Posted by illest
does the premium skin case fit the 8700g well
The premium skin for 8700C does not fit 8700G. WE are working on the premium skin for 8700G. It will be available in about 3 weeks. Will keep you informed.

David Chang
Seidio
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Old 04-29-2006, 06:02 PM   #64
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Quote:
Originally Posted by DuckWingDuck
I agree, and here's just a general question for when David shows up, the email did not indicate the new shipping date for the -g case, David, if you could, help shed some light on this issue for us? Thanks.
The original shipping date for 8700G holster was 4/27. However, it has been delayed due to custom clearance. We will ship all the current orders by Monday (5/1) or latest, Tuesday (5/2). Sorry for the delay and thank you for your patience.

Seidio does not charge the credit card for any order until it is shipped.

David Chang
Seidio
[email address]
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Old 04-29-2006, 11:10 PM   #65
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Quote:
Originally Posted by IanHummel
Is it on backorder then? I want to order it and take advantage of the discount, but don't want to order a case that I don't know when i'll receive. What does the rep on these boards have to say?

And whoever said it was cheap shipping, am I missing something? Standard priority/first class is $8.50? I shipped my Razr, in the original box and all accessories with delivery confirmation and insurance for like $6.50, so $8.50 clearly is not cheap. This thing shouldn't ship in anything more than plastic sleeve in a little box with some bubble rap, AT THE MOST.
Seidio does offer the low cost shipping. The shipping cost for 8700G holster should be around $5.00 to $ 5.50 by USPS shipping method. It will be in a protected box.

David Chang
Seidio
[email address]
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Old 04-30-2006, 12:59 AM   #66
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Quote:
Originally Posted by seidioseidio
Seidio does not charge the credit card for any order until it is shipped.

David Chang
Seidio
[email address]
David, I apologize - I saw the line item in my online statement and now it's gone; I think that was the initial credit authorization. No charge from seidio has gone through yet.

Regardless, I understand that unexpected things sometimes happen. However, I shouldn't have to post on a public internet message board to get a reply from your company about my order. (To date, nobody has replied to any of my messages since placing my order.)
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Old 05-01-2006, 05:20 PM   #67
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All the current 8700G holster orders will be shipped today (5/1, Monday).

David Chang
Seidio
[email address]
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Old 05-01-2006, 06:00 PM   #68
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I am also annoyed with the lack of customer service. I placed my order 4/23 and got an email 4/24 saying the phone was on back order but would ship in 1-2 days. The 3rd day without hearing from them I emailed them back asking them the status of my order because I wam leaving the country for a week. I still have not heard back from them, and IMHO, rightfully annoyed.
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Old 05-01-2006, 06:15 PM   #69
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Quote:
Originally Posted by seidioseidio
Seidio does offer the low cost shipping. The shipping cost for 8700G holster should be around $5.00 to $ 5.50 by USPS shipping method. It will be in a protected box.

David Chang
Seidio
[email address]
Then why did it say $8.50?
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Old 05-01-2006, 06:34 PM   #70
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Quote:
Originally Posted by OMGWTFBBQ
David, I apologize - I saw the line item in my online statement and now it's gone; I think that was the initial credit authorization. No charge from seidio has gone through yet.

Regardless, I understand that unexpected things sometimes happen. However, I shouldn't have to post on a public internet message board to get a reply from your company about my order. (To date, nobody has replied to any of my messages since placing my order.)
Hi,

Where are you sending your messages to? You can send them to me at the email below, or, if they are just general order questions, you can send them to [email address]. Hopefully, this helps to clear things up a bit. We are shipping the 8700g holsters TODAY. They had to go through testing to insure the kind of quality that we advertise and that customers should expect from us.

David
[email address]

Last edited by seidioseidio; 05-01-2006 at 06:40 PM..
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Old 05-01-2006, 06:39 PM   #71
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Quote:
Originally Posted by chiblackberry
I am also annoyed with the lack of customer service. I placed my order 4/23 and got an email 4/24 saying the phone was on back order but would ship in 1-2 days. The 3rd day without hearing from them I emailed them back asking them the status of my order because I wam leaving the country for a week. I still have not heard back from them, and IMHO, rightfully annoyed.
Hi chiblackberry,

The automated email you received said: One of the items listed below are on backorder. We try our best to notify anyone who will not be shipping within 1-2 business days of their backorder. We apologize for any misunderstanding and will be changing our email template to be a bit clearer. I certainly can't blame you for being annoyed - I'd just like to know where you sent your email to. If there is a hole in the email system, I need to know and let the IT guys plug it up.

David
[email address]
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Old 05-01-2006, 07:13 PM   #72
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Quote:
Originally Posted by seidioseidio
Hi chiblackberry,

The automated email you received said: One of the items listed below are on backorder. We try our best to notify anyone who will not be shipping within 1-2 business days of their backorder. We apologize for any misunderstanding and will be changing our email template to be a bit clearer. I certainly can't blame you for being annoyed - I'd just like to know where you sent your email to. If there is a hole in the email system, I need to know and let the IT guys plug it up.

David
[email address]
David Silver is Seidio Customer Service and Support Manager. His contact is

Tel: 832-204-1104 (direct line)
email: [email address]

If you have any questions, please contact him.

David Chang
Seidio
[email address]
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Old 05-01-2006, 08:57 PM   #73
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Thanks for the heads-up, David. How will I know if my product ships today? Will you send a confirmation email?
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Old 05-01-2006, 09:08 PM   #74
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Thanks for the heads up David, I loved my holster for the -c but gave it to my friend and so I've been babying my -g in the launcher the last couple days waiting for the new holster to ship!
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Old 05-01-2006, 09:48 PM   #75
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fyi...I just got my holster for my 8700c, and never got any kind of e-mail saying it shipped. Last Friday, I looked at my order online (out of curiousity) and it said "complete", and BAM...showed up today.

I had mine 1-2 day Priority Mail shipped.
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Old 05-01-2006, 10:13 PM   #76
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Default Yippee...

Quote:
Originally Posted by Pizzle
fyi...I just got my holster for my 8700c, and never got any kind of e-mail saying it shipped. Last Friday, I looked at my order online (out of curiousity) and it said "complete", and BAM...showed up today.

I had mine 1-2 day Priority Mail shipped.
Same here...had a nice email exchange with David Silver today and he told me that it had shipped...when I got home from work this afternoon, it was on my doorstep.

Case is as nice and the 'Davids' description and The Green Latern's reviews make it out to be. to Seidio! Got my business going forward, that's for sure!!
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Old 05-01-2006, 10:14 PM   #77
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Quote:
Originally Posted by FightingDevil
Got my business going forward, that's for sure!!
That definitely makes two of us.
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Old 05-02-2006, 07:13 PM   #78
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Quote:
Originally Posted by IanHummel
Then why did it say $8.50?
It will be $ 8.50 if you select priority mail by USPS


David Chang
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Old 05-03-2006, 05:10 PM   #79
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I have posted a review of the holster here:

http://www.blackberryforums.com/showthread.php?t=34070
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Old 05-03-2006, 07:22 PM   #80
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Excellent review.

Got my holster from Seido for the G today. Very nice.

If it had the little rubber piece for the clip it would be perfect.
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