BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 09-12-2008, 07:18 AM   #1
tecboy
Thumbs Must Hurt
 
Join Date: Jul 2007
Model: 9650
PIN: N/A
Carrier: Verizon
Posts: 62
Default New Email - Delivers to BB..Not to Outlook

Please Login to Remove!

Really weird ...very random problem...Every once in a while, a user will get an email on their blackberry but it never shows up in Outlook....When the user tries to reply on the bb...the server error log says cannot get original message...I checked deleted items/etc...almost like it was never delivered to Outlook....btw..running exchange 2003/Outlook 2003/BB8830/BES 4.1.4.15
Offline  
Old 09-12-2008, 08:09 AM   #2
gibson_hg
BlackBerry Extraordinaire
 
gibson_hg's Avatar
 
Join Date: Dec 2007
Model: NA
PIN: 80081ES
Carrier: NA
Posts: 1,006
Default

Sounds like an issue with Exchange/Outlook. In order for it to reach the BB it has to reach the Exchange server. Something is removing it, I would investigate the Exchange Server first.
Offline  
Old 09-12-2008, 09:01 AM   #3
fadmin
BlackBerry Extraordinaire
 
Join Date: Mar 2007
Model: Z10
OS: 10.1.0.19
Carrier: Fido
Posts: 1,068
Default

Outlook rules maybe?
Offline  
Old 09-12-2008, 12:16 PM   #4
tecboy
Thumbs Must Hurt
 
Join Date: Jul 2007
Model: 9650
PIN: N/A
Carrier: Verizon
Posts: 62
Default

no rules set up...
Offline  
Old 09-12-2008, 12:23 PM   #5
pfowler
Knows Where the Search Button Is
 
pfowler's Avatar
 
Join Date: May 2008
Location: Palo Alto, CA
Model: 8310
PIN: N/A
Carrier: ATT
Posts: 39
Default

We have a similar problem, but in an albeit strange setup. We run a test bes and exchange server in house, while our company's primary exchange server is run by a hosted provider. On our local Exchange box, we have two users with internal addresses, but SMTP address configured to be the same as our hosted accounts.

When I send an email from my BB to the other BB on the test server, it never seems to make it to the hosted Exchange, but just gets routed from one local account to the other. The result is that it shows up on the BB, but not in Exchange.

Does this matchup at all with your configuration?
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


Schneider Electric Energy Server EBX510 Server For Energy Management- picture

Schneider Electric Energy Server EBX510 Server For Energy Management-

$4350.00



MEDIA SERVER DOLBY IMS2000 MSIP-REM-DIB-IMS2000 picture

MEDIA SERVER DOLBY IMS2000 MSIP-REM-DIB-IMS2000

$799.99



New In Box DELL T640 06KK42 Server Fan GPU Upgrade Fan Kit picture

New In Box DELL T640 06KK42 Server Fan GPU Upgrade Fan Kit

$300.24



Weidmüller WI-MOD-945-E (6720005015) Wireless Ethernet & Serial Device Server picture

Weidmüller WI-MOD-945-E (6720005015) Wireless Ethernet & Serial Device Server

$129.99



Schneider Electric Energy Server EBX510 Server For Energy Management picture

Schneider Electric Energy Server EBX510 Server For Energy Management

$865.64



Axis Q7900 14 Slot Video Server Rack Chassis,Axis 0287-004 picture

Axis Q7900 14 Slot Video Server Rack Chassis,Axis 0287-004

$230.00







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.