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Old 07-28-2008, 10:58 AM   #1
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Default RIM BIS Outage July 28

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07/28/2008 - RIM is reporting as of 11:15am Eastern Time, a data outage with 50% of users impacted, in North America only.

The outage appears to affect only integrated accounts. Web browsing and such seems to be in the clear.
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Old 07-28-2008, 11:01 AM   #2
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Thanks, JS!

I wondered why my BIS email was coming in a little slow.
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Old 07-28-2008, 11:02 AM   #3
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Slow is as slow does.
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Old 07-28-2008, 11:12 AM   #4
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Did you get my email?
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Old 07-28-2008, 11:14 AM   #5
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No, you never send me nuthin anymore
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Old 07-28-2008, 11:14 AM   #6
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Yes! But this is why we use BES... no outage or down time.

Happily using BES with The Message Center Exchange Hosting
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Old 07-28-2008, 01:16 PM   #7
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Wirelessly posted (Verizon 8830)

I was not affected I believe. Tks for the info nonetheless.
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Old 07-29-2008, 11:50 AM   #8
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My e-mail was out almost all day yesterday and has been out all morning this morning as well....
Tried resending service books and everything... nothing..
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Old 07-29-2008, 11:52 AM   #9
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Everything's working fine here in Michigan as far as I've heard. Have you pulled the battery and waited 30 seconds and put it back in?
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Old 07-29-2008, 01:13 PM   #10
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somethings funky here in pittsburgh - integrated bis wouldn't send, pin worked and web

rebooted, reent service books ... several times .. finally seems to have taken as the 'big red x' on outgoing integrated bis is not there. Haven't been delivered though

---

weird
use the blackberry address, it goes fine and delivers fine
use a yahoo integrated address, it goes and delivers fine
use a gmail address, it looks liek it goes and then the check becomes a big old 'X'.

Have rebooted (via the reset app), resent the service books. Hit and miss. Am I nuts?

Last edited by steelersfan; 07-29-2008 at 01:32 PM..
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Old 07-29-2008, 01:45 PM   #11
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Yeah, mine is doing the same thing.
I have a 8300 with 4.5.0.52 on AT&T in NYC.

I can send using one of my gmail accounts but when I try to send with or to the other, it initially gives a checkmark and then turns to the red x, and when I click on it, it says Message included an invalid address.

I tried a battery pull, deleting the account and re-adding it under BIS, deleting and resending service books, but nothing seems to work. I can receive emails on my blackberry though if I send something to that email address through the computer.

Also, since I just switched to another curve on friday (my last one broke), I have been having trouble getting emails sometime and when I log into AT&T BIS, it asks me to enter the PIN and IMEI and after that, it seems to work ok.

It's such a weird error to not be able to send to only one of my gmail accounts.

Last edited by xiaosong; 07-29-2008 at 01:50 PM..
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Old 07-29-2008, 01:56 PM   #12
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This seems to be limited to just sending from gmail accounts that are on BIS. I was able to send from my BB using all accounts but my gmail accounts.
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Old 07-29-2008, 02:11 PM   #13
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Thanks audit .... my geekiness aside, I'm a poor help technician for my wife's BB and mine at the same time !!!
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Old 07-29-2008, 02:32 PM   #14
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im not getting any of my yahoo emails as of about an hr ago
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