BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 08-12-2010, 07:47 AM   #1
canadiense
New Member
 
Join Date: Nov 2005
Location: Canada
Model: 9530
Carrier: Bell Mobility
Posts: 4
Default Desktop Manager 6.0 Crashing

Please Login to Remove!

I updated my device successfully using Desktop 6.0, and the other menu items on the left side of the application all appear to work fine UNTIL you attempt to click on either of the two drop-down menus on the top left. That's where it crashes every time. I gather this is where I'd find the Desktop Redirector configurations? I tried alternate ways of getting to the menus - cursoring around, Alt-First Letter, etc. all caused it to crash with this appearing in the Event Log:

Faulting application name: Rim.Desktop.exe, version: 6.0.0.40, time stamp: 0x4c58acef
Faulting module name: KERNELBASE.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdbdf
Exception code: 0xe0434f4d

I have everything up to date on my machine and run Win 7 Pro 64 bit with Office 2010.
Offline  
Old 08-12-2010, 07:51 AM   #2
Dubdub
Appleinator
 
Dubdub's Avatar
 
Join Date: Nov 2005
Location: New Hampshire
Model: App6+
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,038
Default

I think the 64-bit OS could be the problem. From what I read, this version was for 32-bit with 64-bit to follow early next year.

That is all I know at the moment. Maybe someone else with a bit more insight will be along shortly and provide a solution.
__________________
-->>BB FAQ

-->>Stinsonddog's Tip Site!

-->>Twitter


If someone helps, tell them by clicking the Thanks button.!!
Offline  
Closed Thread



Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


Blackberry Advertising Banner Vinyl Mesh Sign Fruit Vegetable Berry Farm Fresh picture

Blackberry Advertising Banner Vinyl Mesh Sign Fruit Vegetable Berry Farm Fresh

$219.95



SFT DONGLE for Samsung Xiaomi Blackberry Sony SMART FLASHER TOOL NEW picture

SFT DONGLE for Samsung Xiaomi Blackberry Sony SMART FLASHER TOOL NEW

$155.72



Good Chimera Dongle for All Modules Samsung HTC BLACKBERRY NOKIA LG HUAWEI picture

Good Chimera Dongle for All Modules Samsung HTC BLACKBERRY NOKIA LG HUAWEI

$307.22



BLACKBERRY MEAD Advertising Vinyl Banner Flag Sign Many Sizes MEDIEVAL picture

BLACKBERRY MEAD Advertising Vinyl Banner Flag Sign Many Sizes MEDIEVAL

$118.19



Little Trees 67343 Blackberry Clove Hanging Air Freshener for Car/Home 144 Pack picture

Little Trees 67343 Blackberry Clove Hanging Air Freshener for Car/Home 144 Pack

$94.99



FARM FRESH BLACKBERRIES CLEARANCE BANNER Advertising Vinyl Flag Sign AAA picture

FARM FRESH BLACKBERRIES CLEARANCE BANNER Advertising Vinyl Flag Sign AAA

$168.54







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.