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Old 08-04-2008, 09:24 PM   #1
gmpblack
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Ok, not sure why but when I went to 4.5.0.69 I lost my html email... I did re-register the handheld and re-sent service books...what did I miss??
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Old 08-04-2008, 09:32 PM   #2
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Curve's don't have HTML e-mail...how did you get it on yours?
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Old 08-04-2008, 09:33 PM   #3
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Quote:
Originally Posted by stevew View Post
Curve's don't have HTML e-mail...how did you get it on yours?
Version 4.5 does. It's working on mine.

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Old 08-04-2008, 09:34 PM   #4
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um...cause i'm running 4.5.0.69 os...and att has upgraded there BIS to 2.5
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Old 08-05-2008, 07:43 AM   #5
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Quote:
Originally Posted by stevew View Post
Curve's don't have HTML e-mail...how did you get it on yours?
They do with OS 4.5!
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Old 08-05-2008, 08:07 AM   #6
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Quote:
Originally Posted by gmpblack View Post
Ok, not sure why but when I went to 4.5.0.69 I lost my html email... I did re-register the handheld and re-sent service books...what did I miss??
Just to be sure, you did mark yes when you go to Messages > Options > Email Settings?
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Old 08-05-2008, 09:56 AM   #7
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I have 4.5.0.55 (platform 2.7.0.68). I do not have the two lines under email settings that give me the option of enabling HTML or downloading images automatically. Do I need a different 4.5?
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Old 08-05-2008, 10:00 AM   #8
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Same issue here. Still searching for a solution.
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Old 08-05-2008, 10:18 AM   #9
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Hey-- Calvin,
I like your Avatar. Wise men think alike. Apparently we have problems alike as well.
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Old 08-05-2008, 10:56 AM   #10
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I'm running 4.5.0.66 and have no option either but do get html emails, i'm on a bes but have pop emails (gmail, hotmail, yahoo) on my berry as well. when i get an email to one of those accounts it receives the email in html format and all i have to do is click options>get images and there they are.. strange but works fine..
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Old 08-05-2008, 11:48 AM   #11
eezyed
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Thanks to you, Junior 1790, I now can get my html by clicking " show images".
But why do I have to go through all that when it was automatic before I upgraded to 4.5?
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Old 08-05-2008, 01:12 PM   #12
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I agree. You were getting HTML emails prior to upgrading to OS 4.5?
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Old 08-06-2008, 08:09 PM   #13
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Mr Clark would you have any insite as to what is going on?
Edit: ok out of frustration I down-graded back to .52 and my email is back to html again...any ideas why I cant use .69 anyone??
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Last edited by gmpblack; 08-08-2008 at 07:31 PM..
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Old 08-08-2008, 07:32 PM   #14
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Edit: ok out of frustration I down-graded back to .52 and my email is back to html again...any ideas why I cant use .69 anyone??[/QUOTE]

[QUOTE=gmpblack;1049379]Mr Clark would you have any insite as to what is going on?
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Old 08-10-2008, 06:45 PM   #15
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I've got an 8320 with T-Mobile and don't have the HTML or Download Images options, I'm guessing because T-Mobile hasnt upgraded? I'm running 4.5.0.52. Ideas?
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Old 08-10-2008, 06:51 PM   #16
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Quote:
Originally Posted by CyberStorm View Post
I've got an 8320 with T-Mobile and don't have the HTML or Download Images options, I'm guessing because T-Mobile hasnt upgraded? I'm running 4.5.0.52. Ideas?
I am using an 8320 running 4.5.0.52 with T-Mobile and my HTML email is working fine.

Have you enabled HTML email?

Go to Messages, press the Menu key and select Options. Scroll to and select Email Settings. Select the email account you want to have HTML enabled for under Message Services and then change Enable HTML Email as desired.

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Old 08-10-2008, 07:20 PM   #17
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Hmm, it wasn't there, I logged into the BIS at t-mobile.com, rebooted and it showed up. It wasn't there before, idk. That works....although I have no idea how. lol
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Old 08-10-2008, 08:35 PM   #18
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After every upgrade, resend your service books. I've found that the option disappears after each upgrade.
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