[bcfour]

I am experiencing a particularly perplexing issue of late. I've tested it thoroughly and now have absolutely no idea where to start with a solution.

Here is goes:
1) I send a message to "someone@yahoo.com".
2) They reply to the message
3) I open the new message on my BB and can only see the text from my prior message. The text that the person replied with doesn't show up on the BB.
4) I open the new message on my desktop email program and the message is intact and perfectly readable.

Now, to answer some basic questions:

This appears to be happening to all of the accounts on this BB (I have 6 different email addresses attached to this particular device, one through BES).

It ONLY happens with if the sender is from an @yahoo.com email address.

It's almost like the BB is filtering the response out or something like that. No settings have changed (at least, none have been voluntarily changed).

Any suggestions or ideas on what might be causing this rather peculiar problem?

[rjw3000]

Originally Posted by bcfour

I am experiencing a particularly perplexing issue of late. I've tested it thoroughly and now have absolutely no idea where to start with a solution.

Here is goes:
1) I send a message to "someone@yahoo.com".
2) They reply to the message
3) I open the new message on my BB and can only see the text from my prior message. The text that the person replied with doesn't show up on the BB.
4) I open the new message on my desktop email program and the message is intact and perfectly readable.

Now, to answer some basic questions:

This appears to be happening to all of the accounts on this BB (I have 6 different email addresses attached to this particular device, one through BES).

It ONLY happens with if the sender is from an @yahoo.com email address.

It's almost like the BB is filtering the response out or something like that. No settings have changed (at least, none have been voluntarily changed).

Any suggestions or ideas on what might be causing this rather peculiar problem?

the first step you can try would be to see if they are sending it back using some kind of HTML formatting that might make it not show up on the Blackberry. You can also resend your service books and see if that does anything.

Are you using a yahoo email address to send to them as well? Or a different one?

[bcfour]

Originally Posted by rjw3000

Are you using a yahoo email address to send to them as well? Or a different one?

Excellent question, but I am unfortunately talking about a bunch of different addresses (none yahoo).

@earthlink.net
@myname.com
@myname.net
@verizon.net
@mywork.edu

I am wondering why, if they are coming back as HTML messages, I am now not able to see them. Hmmmm.

[Berry One]

Call your wireless carrier customer support and make them open ticket with RIM.

[Mortgage_It]

I do not see people's response on my berry if coming from yahoo account. It does show up on my desktop though. Any ideas on how to fix?