Jeesh. My (refurb) replacement device arrived today...
They didn't even bother to do a 'wipe handheld' to it, let alone reload the OS... It still had all sorts of data from the prior user on it including emails, contacts and calendar entries! Is Verizon serious?
I called them up and complained, so they're sending out another device for delivery tomorrow. I just can't believe that a handheld can make it thru the refurb process without a reload of the OS!!!
BB devices I've owned: 957 : 7750 : 7250 : 8703e : 8830 : 9530 : 9630 : 9650 : 9930 : 64GB PB
BES 5.0.4 ~ BES 10.1