Dissappearing Text Messages!! PLEASE HELP!
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Hey guys, Im actually trying to help my boss out with her BlackBerry 9650 on Verizon. She is running the latest Verizon approved OS6 on the company BES. Within the last day or so, for no reason, her older text messages starting showing up in the message list with a green icon (think icon for draft message). When she clicks on the item, there is nothing in the message.
She got the phone sometime in February and has not deleted any of her text messages since she got it. She hasnt had any issues other than this just happening. She called Verizon and they had no idea.
Is this an OS issue? A Verizon issue? Who else has had this problem and is there a solution to make those text messages reappear? Any help would be greatly appreciated. Thanks!
8800--> Curve 8310--> Torch 9800