I am experiencing this phenomenon whereby the top of my contact list (which has the psuedo-entry called "New Contact", followed by "* No Contacts *") has empty entries.
I have to scroll through 33 empty entries before the 1st valid entry appears (as seen on the attached screenshot).
The weird thing is, when I click on any of the 33 empty entries, it presents me with a new contact, yet I can't delete any of them. So, my question is, how do I get rid of those ghost entries? And how do I get them in the first place?
I am experiencing this phenomenon whereby the top of my contact list (which has the psuedo-entry called "New Contact", followed by "* No Contacts *") has empty entries.
I have to scroll through 33 empty entries before the 1st valid entry appears (as seen on the attached screenshot).
The weird thing is, when I click on any of the 33 empty entries, it presents me with a new contact, yet I can't delete any of them. So, my question is, how do I get rid of those ghost entries? And how do I get them in the first place?
Hopefully you have sync'd with something, or you have a backup.
What I would do is use the advanced backup/restore in desktop manager to clear the address book (contacts) data base on the blackberry device, then re-sync, or do a selective restore.
I think why there are empty entries is because under the Options, Contact Lists, I have one of my email addresses (though it is not set to Wireless Synchronization). Previously, it was "default".
How do I change it back to "default"? I'm guessing it will automatically revert back to the state before I set it to synchronize contact list?
Hopefully you have sync'd with something, or you have a backup.
What I would do is use the advanced backup/restore in desktop manager to clear the address book (contacts) data base on the blackberry device, then re-sync, or do a selective restore.
What he said, or:
delete the blank entries in Outlook and then sync. That is what I did and it was fast and simple.
Did you find resolution to this? I'm in the same boat.
any direction on this issue, I have similar problem on 9530.
Was syncing fine now suddenly cannot sync address book at all. DM doenst even move to it after it syncs calendar?