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Old 06-20-2012, 10:52 AM   #1
JulyBaby
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Exclamation My Wifi is not working.. "Failed to Obtain an IP address"

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Hello,

I went out of town for a couple of days, and so I turned off my mobile network so I wouldn't have to pay roaming charges if I received a text message or calls.

When I came back home, my Blackberry was telling me it was connected to my Home Wifi, however, the Browser wasn't working, Twitter and Facebook weren't either, and when I clicked on AppWorld, I was told "this data service is not operational".

Some time later, the phone would not even acknowledge the WiFi. I looked at my manage networks, and found that beside the WiFi, instead of a green checkmark, there was a white dash. Now, whenever i try to connect to any WiFi, it says it has "failed to obtain and IP address". I do not have a data plan, and prior to this, I was able to pick up WiFi and use it on my device.

Any help would be greatly appreciated ! Thank you !
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Old 06-20-2012, 11:29 AM   #2
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Default Re: My Wifi is not working.. "Failed to Obtain an IP address"

Have you pulled he battery?
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Old 06-20-2012, 12:35 PM   #3
JulyBaby
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Default Re: My Wifi is not working.. "Failed to Obtain an IP address"

Yep, several times.
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Old 06-22-2012, 03:31 AM   #4
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Default Re: My Wifi is not working.. "Failed to Obtain an IP address"

Delete save networks and try to connect again.

Good luck!
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Old 06-23-2012, 12:39 PM   #5
JulyBaby
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Default Re: My Wifi is not working.. "Failed to Obtain an IP address"

Sorry, but how do I do this?
Thanks for all the help!
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Old 06-23-2012, 12:53 PM   #6
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Default Re: My Wifi is not working.. "Failed to Obtain an IP address"

Change, move, or delete a saved Wi-Fi network - User Guide - BlackBerry Bold 9700 Smartphone - 6.0
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Old 06-23-2012, 04:48 PM   #7
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Default Re: My Wifi is not working.. "Failed to Obtain an IP address"

Thanks. I tried that, and when I tried to reconnect, it says "unable to connect, failed to obtain an IP address" :/
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Old 06-23-2012, 04:55 PM   #8
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Default Re: My Wifi is not working.. "Failed to Obtain an IP address"

The problem has been fixed. looking on another site, I found that somehow my Data Services were turned OFF, so I switched them back ON.

Mobile Network Options -> Data Services.
THANK YOU!
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