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Old 10-05-2011, 11:48 AM   #1
GarethY
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Default BBM is installed, but I can't find it

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I installed BBM today via Google Chrome. The problem is that I can't find it anywhere on my phone now. I know it's installed because when I click the "Blackberry App World" icon and browse to "Blackberry Messenger", it says "installed".

How do I open BBM? Please help.

thanks
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Old 10-05-2011, 12:18 PM   #2
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Default Re: BBM is installed, but I can't find it

You don't install BlackBerry apps with Google Chrome. You install them on the device.
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Old 10-05-2011, 12:38 PM   #3
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Default Re: BBM is installed, but I can't find it

I know that. I opened the blackberry website on my PC, using Google Chrome. I clicked on "Download BBM" and was told to plug the Blackberry into the computer, which I did. It downloaded the Application and said that it installed it successfully.
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Old 10-05-2011, 01:08 PM   #4
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Default Re: BBM is installed, but I can't find it

I believe it uses an ActiveX control to load apps to the BB.

Why not try it from the BB itself - www.blackberry.com/messenger
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Old 10-05-2011, 01:14 PM   #5
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Default Re: BBM is installed, but I can't find it

Quote:
Originally Posted by NJBlackBerry View Post
I believe it uses an ActiveX control to load apps to the BB.

Why not try it from the BB itself
Thanks, I've tried visiting App World from the Blackberry, but it gives me no option to download it because it says that it is already installed.

What steps do I have to go through to open BBM on the Blackberry? I've searched all over for the application, but can't find it. Perhaps I'm looking in the wrong places?
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Old 10-05-2011, 01:14 PM   #6
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Default Re: BBM is installed, but I can't find it

It could be under Instant Messaging, it could be under Downloads.
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Old 10-05-2011, 01:21 PM   #7
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Default Re: BBM is installed, but I can't find it

Thanks, but I can only see GoogleTalk in Instant Messaging and Blackberry Help in Downloads :(
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Old 10-05-2011, 01:26 PM   #8
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Default Re: BBM is installed, but I can't find it

OK - please try the following:

From the BlackBerry Browser, go to http://blackberry.com/messenger

NOT APP WORLD - just the browser. It is out there.

Also please check that you don't have any icons hidden.
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Old 10-05-2011, 01:34 PM   #9
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Default Re: BBM is installed, but I can't find it

Thanks! That did the trick!

Much appreciated. I've been struggling all day to get this done.
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Old 10-05-2011, 01:38 PM   #10
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Default Re: BBM is installed, but I can't find it

Cool
Good luck.
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