[jba630]

hey everyone, i just got the new blackberry 8100 pearl i upgraded from the 7105t and i absolutely love it except i have one problem i cant get aol instant messenger on it!!! tmobile is telling me that they are working on it but the truth is they are tired of hearing me complain about it lol. ive tried numerous amounts of other aim softwares like ramble and quickim but they are all giving me problems one says something about a string error the other tells me something else,,nothing seems to be working please someone help me out thanks jba630,,,,,

[kurrupt_1]

they have told me the same thing. it was an issue that started 2 days ago. When I had the globe icon my wife had the IM icon then after a couple of hours her IM icon changed to the globe icon.

[kasperapd]

You need to make sure you have your APN setting entered:

Go to Options > Advanced Options > TCP, and enter in wap.voicestream.com

Leave the username and password blank.

Let us know if that helps.

[CraigNB]

you are a genius.
i did that and it like instantly worked thank you!!!

[wit2003]

I am having a DNS address issue now....."Invalid Connection String: Bad DNS Address" It was working fine this morning?

edit: OK WTF...i turned the phone off and back on and it works fine now.....

[crucifixion]

nevermind, i find the problem..fixed it

[nockam]

I have owned the 8100 for a week now and I keep getting "Http error 404: Not Found" when I open the Instant messaging application link. I have called t-mobile for help and i am also told they are working on it and have been for months but they told me if i go back to the store and exchange the phone it might work. Does anyone have any ideas on how to fix this? I triped the wap.voicestream.com thing and it didnt work.

If i look at the page it is trying to load its address is "http ://wipcore.t-mobile.com/downloadcenter/files/oz/pearl/instantmessaging.jad" (no spaces are in the url had to do it for post purposes)

Thanks,

Garrett

[ChunkieJonboi]

yea i actually get that same error and i tmobile doesnt wanna help me with it. i've only had mine for 3 days and its making me really mad.....

[carnagex]

Originally Posted by jba630

hey everyone, i just got the new blackberry 8100 pearl i upgraded from the 7105t and i absolutely love it except i have one problem i cant get aol instant messenger on it!!! tmobile is telling me that they are working on it but the truth is they are tired of hearing me complain about it lol. ive tried numerous amounts of other aim softwares like ramble and quickim but they are all giving me problems one says something about a string error the other tells me something else,,nothing seems to be working please someone help me out thanks jba630,,,,,

im having the same problem. i went to tmobile for about an hour and they could not figure it out. they gave me a new pearl on the spot and it did the same error 404. i looked at the display pearl they had and it worked like a charm. i checked the os ver on the display fone and it was version v4.2.0.42 and it worked like a charm. the 2 pearls i got were v4..2.0.64.
so if your im is not working im going to guess that you have the new 64 version of the os.

i still cant get it to work, and dont want to pay for an app when i should have it for free.

[katone]

me too ... "Http error 404: Not Found"
they ll probably have it fixed soon.

btw, does aim use data with this app? (not sms)

[michaelm69]

any news on when T mobile will fix the 404 url problem with instant messenger?

Is there an alternate IM for ICQ?

[aaronk]

Well you can add me to the list as well....

Got my Pearl yesterday and the IM feature is giving me the error message as well. I guess I'll call T-Mobile today, I doubt the problem will get fixed, but at least it will be one more customer complaining to let them know about the problem.

[rochec]

My Ramble constantly disconnects. Logs in just fine, but about 10 seconds to 1 minute later it's offline.

Really annoying.

[aaronk]

Good news!

I called T-Mobile, and somewhat to my surprise, they actually knew of and had a fix to the problem. So, if you are trying to use the OZ messenger that comes with the phone and you're getting the "404: Not Found" error message, from your phone go to:

tmobileapps.com/downloadcenter/files/oz/pearl/instantmessaging.jad

Download the OZ program and install. You should be set!

[michaelm69]

thx alot!

it downloaded perfect....but cant seem to connect o ICQ or AIM....just hangs at 20%

anyone else have that prob>

[lovemywhitepearl]

Hi There,
I tried to go to this page from my browser (on phone) but I get an error that says "Were Sorry, but my T-mobile s not accesible from your blackberry. Please visit my t-mobile from a pc" Did anyone get this? Does anyone know if I save on my pc if I can load using desktop manager and how, sorry I am very new and am learning as I go.
Thanks

[rhernandez577]

Originally Posted by michaelm69

thx alot!

it downloaded perfect....but cant seem to connect o ICQ or AIM....just hangs at 20%

anyone else have that prob>

i was having the 404 error problem.. downloaded the new IM app from the link above and having same problem with AIM.. just hangs at 20%, then i get error message "We're sorry. The service cannot process your request now. Please try again later."

geez.. anybody able to get on AIM with t-mo

[rhernandez577]

Originally Posted by rhernandez577

i was having the 404 error problem.. downloaded the new IM app from the link above and having same problem with AIM.. just hangs at 20%, then i get error message "We're sorry. The service cannot process your request now. Please try again later."

geez.. anybody able to get on AIM with t-mo

right after i posted this, i tried it a couple more times and am able to get on now but I only receive messages, which take about 2 minutes to receive, so much for instant.

[jdawg91]

along with the rest, i am hanging on at 20%, but my IM didn't even open up before downloading the new IM from the site above, good luck to all tmobile pearl users with this problem.

[azngyrl4yu]

Originally Posted by jdawg91

along with the rest, i am hanging on at 20%, but my IM didn't even open up before downloading the new IM from the site above, good luck to all tmobile pearl users with this problem.

I am having this problem too and sometimes it doesn't even connect and it'll say connection failed or something like that. It's really annoying because I've only had it for about 1 week and it started happening a few days ago. I went back to the store and called the customer service but they didn't help at all. i got a new bb and it did the same thing. Is there a way for us to get on AIM like a data program and NOT SMS? That would be great because I had the sidekick before and it was perfect. Also, does anyone know how to get your full buddy list on there WITHOUT having to copy everything to the "Mobile Buddies" on your buddy list? Thanks!