[rdalemercer]

I've completed a battery pull.
I've reset the browser history files.
I've cleaned the memory on the device.

I'm still not able to complete a backup without it failing.

Any ideas?

[roofus]

what error message do you get?

try this thread:
http://www.blackberryforums.com/gene...databases.html

or this thread:

http://www.blackberryforums.com/gene...need-help.html

[rdalemercer]

roofus - thanks for the links.

I was getting an error when it reached the browser db. I went to the advanced backup option and tried to clear the two files that were in the db. no luck as they would not "clear".

I also deleted the cookies and temporary internet files on the Storm and rebooted bothe my PC and the Storm (with a battery pull). Still no luck.

I finally called VZW and they also couldn't help --- but put me in touch with RIM. He walked me through the backup of every other db file except the offending db and backed up the Storm and then performed a wipe. After I restored the backup, eveything was back to normal.

Thanks for your help.