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Old 07-06-2017, 10:17 AM   #1
maggiestrutt
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Default Why can't my DTEK50 open attachments?

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My DTEK 50 won't open pdfs and jpgs in emails. My Curve 8520 does it with no trouble. What's the problem?
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Old 07-08-2017, 10:11 AM   #2
sfreibur
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Default Re: Why can't my DTEK50 open attachments?

To open attachments on your Dtek50, you need to ensure you have the appropriate app installed. For example if your attachment is a PDF document, you need to Adobe Reader installed. Let me know if this helps.
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Old 07-09-2017, 07:23 AM   #3
maggiestrutt
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Default Re: Why can't my DTEK50 open attachments?

Thanks, I've downloaded the app and that worked fine. It took a long time to open, but got there eventually!
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