BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 07-14-2015, 05:23 PM   #1
barnsleygreen
New Member
 
Join Date: Jul 2015
Model: 7900
PIN: N/A
Carrier: O2
Posts: 1
Default Can't set up e-mail

Please Login to Remove!

I've just bought a second hand 9700 for personal use and am trying to set up my e-mail addresses. However, the handset is not letting me. It just keeps asking me to enter the details provided by my system administrator to activate my enterprise account.

Does anyone have any idea how I can get this altered so I can set up my own e-mails.

Thanks in advance,

BG
Posted via BlackBerryForums.com Mobile
Offline  
Old 07-14-2015, 05:32 PM   #2
tsac
BlackBerry God
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: Cheerios
PIN: No Pin just a Tack
Carrier: at&t
Posts: 10,030
Default Re: Can't set up e-mail

Your phone is locked to a corporate BES version. you need to do a complete os wipe and let it load as a new device. Also you will need a blackberry data plan to use the phone. A standard data plan wont work. Call your carrier for details.
Also it may be locked to a specific carrier which you will need to get a code to unlock if your not using a phone that was on O2 indicated in your profile.

Also download the doc's for your phone at the blackberry.comm site

to wipe the phone
KB18998-How to reset the BlackBerry smartphone to factory defaults
__________________
Z10 on BES
Z10 on BIS
Offline  
Closed Thread



Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads for: Can't set up e-mail
Thread Thread Starter Forum Replies Last Post
Blackberry services do not automatically start when machine booted bgs999 BES Admin Corner 9 04-19-2009 11:44 PM
Problem with Yahoo Personal Mail scottfrasernz General BlackBerry Discussion 0 01-07-2009 11:53 AM
mail redirector issues with Yahoo mail and Outlook with Exhange Server aggiela98 RIM Software 1 05-28-2007 08:24 AM


NEW DELL OEM REPLACEMENT PROJECTOR LAMP FOR 4220 4320 GENUINE ORIGINAL  picture

NEW DELL OEM REPLACEMENT PROJECTOR LAMP FOR 4220 4320 GENUINE ORIGINAL

$198.22



Dell OEM Latitude Rugged Extreme 5414 Driving Board Cable for Cable 5414VERTCBL picture

Dell OEM Latitude Rugged Extreme 5414 Driving Board Cable for Cable 5414VERTCBL

$8.95



Dell OEM Latitude Rugged Extreme 7404 GPS Antenna Junction Cable Cable KMX0M picture

Dell OEM Latitude Rugged Extreme 7404 GPS Antenna Junction Cable Cable KMX0M

$2.95



Dell OEM Latitude Rugged Extreme 7404 Left and Right Mouse Buttons 00008 picture

Dell OEM Latitude Rugged Extreme 7404 Left and Right Mouse Buttons 00008

$5.95



DELL 330-6581 3306581 725-10229 OEM LAMP FOR 1510X 1610HD 1610X  - Made By DELL picture

DELL 330-6581 3306581 725-10229 OEM LAMP FOR 1510X 1610HD 1610X - Made By DELL

$39.98



OEM Dell XPS 8910 8920 8930 Alienware Aurora R5 R6 R7 Front Cooling Fan 7M0F5 picture

OEM Dell XPS 8910 8920 8930 Alienware Aurora R5 R6 R7 Front Cooling Fan 7M0F5

$12.11







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.