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Old 03-18-2010, 09:15 AM   #1
elbutre
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Default Bes 4.17 to Bes 5.01 MR2 user move

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hi

I have an existing BES 4.1.7 server with a local SQL 2000 database running connected to an exchange 2007 sp1 server. We have 20 blackberry handheld clients on this server.

i have installed a new BES 5.0.1 MR2 server on a new server (windows 2008 standard x64) with a local sql express 2005 database and connected it to the same exchange sp1 server.

I deployed 1 test user on the new BES 5.0.1 MR2 server and all is working well, so well that i would like to move my 2nd test user account over to this new server which is currently connected to the bes 4.1.7 server

what is the best way to move a user from a 4.1.7 to a bes 5.0.1 mr2 server. Ideally i would like to end user to see as little disruption as possible on the handheld (settings, config, pim and email data etc) I am planning to move each of the 20 users individually over the next 2 months (they travel a lot and are hardly ever in the office at the same time and cannot run the risk of a mass move)

i thought about doing it as follows:

1) remove the user from the bes 4.1.7 server (including blackberry information held in the mailbox)
2) adding the user to the new bes 5.0.1 server and do an enterprise activation.

I was hoping to do this without wiping the handheld but do not want to end up with duplicate pim items and or emails.

would the above work or is there a better / official way to do this?

Many thanks
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Old 03-18-2010, 10:27 AM   #2
Flo_ACC
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Hi,

use blackberry transporter tool : (for all your users 4 minutes MAX )

BlackBerry Enterprise Transporter 5.0
BlackBerry - Enterprise Server Resource Kit


have fun with this !!! it took me like 1minutes to migrate my 4 beta testers

the transporter take the user from the old server and move it to the new one ... and it's invisible for the user
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Old 03-18-2010, 10:50 AM   #3
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excellent, will give that a try
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Old 03-18-2010, 10:58 AM   #4
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it should work like a charm

i'm a Nooooob in BES world only working on it since 1 week and believe me transporter tool is SOOOOO easy to use
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Old 03-18-2010, 04:39 PM   #5
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Make sure your users are on some of the legacy devices. To user the transporter tool they have to be at OS level: 4.3.127 or higher. They were working on fixing it, but I dont think they have.
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Old 03-19-2010, 03:37 AM   #6
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Quote:
Originally Posted by b52junebug View Post
Make sure your users are on some of the legacy devices. To user the transporter tool they have to be at OS level: 4.3.127 or higher. They were working on fixing it, but I dont think they have.

Maybe the problem is solved because i mooved user using 4.2.0.51 and they are working well ...

what are the problem you heard about transporter & user with os level < 4.3.127 ???
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