[bhw]

Whenever I try to back up my 8130 using desktop 4.6 and OS listed in title, the backup hangs when the profiles are being backed up. I have to use advanced to go to an older backup and restore the profiles from the older backup, then the backup proceeds normally. Anyone know what is the problem?

[zerog46]

Wirelessly posted (BB 8330)

Did you try removing the DM and OS and reload the DM and try again.

[bhw]

I deleted and reloaded the DM. That did not solve the problem. I hate the thought of having to reload the OS as that involves a lot of time and futzing with registration IDs on all of the programs, etc. Is there any other approach that might work? As I said in the initial note, restoring the profiles section from a previous backup solves the problem, but I change the profile every night from normal to off and then back to normal when I arise in the morning. After that, I'm back in the same problem of any new backup hanging at the profiles section until I again download profiles from the last successful backup.