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Old 02-03-2010, 08:40 PM   #1
328iGuy
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Default OS 5.x.411 Wont install?

Please Login to Remove!

No matter what I try.....I have removed the vendor.xml and no go.

It just shuts off when it tries to upload RAM image and wont load.

Any ideas?


I have updated my 9700 TONS of times without issue, but this 8900 is causing me grief?
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Old 02-03-2010, 09:06 PM   #2
kirrinjones
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Wirelessly posted

I have to ask. Is the OS that you're trying to install _for_ the 8900?
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Old 02-03-2010, 09:13 PM   #3
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Wirelessly posted

I have to ask. Is the OS that you're trying to install _for_ the 8900?
Yes ......
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Old 02-03-2010, 09:22 PM   #4
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what link did you use? and whats the file name of the executable?

did you wipe the device before installing? did you shrink / customize the OS install at all?
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Old 02-03-2010, 09:47 PM   #5
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what link did you use? and whats the file name of the executable?

did you wipe the device before installing? did you shrink / customize the OS install at all?
I tried both Vodaphone and Asian one.....no luck.....

I never wiped the device though..........and never shrunk the OS or anything like that.
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Old 02-03-2010, 10:33 PM   #6
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well, uploading the ram image is when loader.exe is loading temporary software into the devices ram so that it can coninue loading the OS. if it quits at that point, it might be because the ram image is bad or some other communication failure.

check the USB cable. and completly uninstall all device software packages.

you could also try a battery pull (but leave it out for a few min) then put it back in.
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Old 02-04-2010, 08:29 AM   #7
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Originally Posted by somerandomguy View Post
well, uploading the ram image is when loader.exe is loading temporary software into the devices ram so that it can coninue loading the OS. if it quits at that point, it might be because the ram image is bad or some other communication failure.

check the USB cable. and completly uninstall all device software packages.

you could also try a battery pull (but leave it out for a few min) then put it back in.
Thanks I will try out a few different things this evening when I get home from watching the Sens beat the Canucks ;).
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Old 02-04-2010, 01:06 PM   #8
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Best of luck!
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Old 02-04-2010, 07:18 PM   #9
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One thing that just occured to me...

did you install BB Dm and set it check for updates!?

if so, thats the reason why. Deleting vender.xml is a good step, but often the mechanisms that do the auto update keep a copy of this file in memory.

go to add/remove programs and uninstall *all* blackberry related software... the OS packages and the DM software.

if you need to reinstall the DM, do so after you install the OS package and try the upgrade.

and when you do install the DM, make sure you uncheck alll the boxes asking if oyu want to allow automatic update checking.
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