Hi all - newbie's first post (be gentle please!)
I am in the UK and got my BB Javelin (we call it the Curve over here) a couple of days ago. I am running 4.6.1.206, and link to my Win XP PC via BB Desktop Manager 4.7.0.37. My carrier is Orange.
I wonder if anyone can help? I am self-employed, and have my own website and email hosting (administered by a 3rd party). I normally collect my emails (standard POP/SMTP) via MS Outlook. However, although I am able to send emails via my BB, which appear as being from my own email address
, I am not able to receive any emails
, although new emails do show on the BB once I've sync'd using D/top Manager. Emails are arriving fine in Outlook so no service outage or password typo.
Orange are not able to help me out; we've tried everything from deleting and setting up new accounts, checking mail settings against Outlook settings (eg passwords etc.), resending service books etc. They tell me that outgoing emails are actually sent via the Orange server, so the problem is only with incoming emails because the BB server cannot properly communicate with my email server. Doesn't make sense though - I received confirmation emails to each address (from 'Activation Server') but nothing else. Anyway, incoming and outgoing email servers should normally be identical.
If I can't receive push (or near-push) email on my BB I'm going to have to return the handset. Someone please help me!
Thanks in advance.