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Old 06-29-2010, 04:23 AM   #1
Michael Crane
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Default 3GP.rem ????

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I have just tried to open this file . . .

VID 00009-20100623-1900.3GP.rem

. . . on my PC but nothing recognises the .3GP.rem file? It is a video (and photos) of several I recently took whilst on holiday in Turkey all with the same file suffix.

Other, older photos and videos do not have the .rem part and I am at a loss to know how it came about and how to get them to show on my PC.

Anyone able to offer advice? I have already tried renaming but to no avail.

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Old 06-29-2010, 04:52 AM   #2
devnull
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I think anything with a .rem extension is encrypted... Did you turn on content protection or encryption recently?
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Old 06-29-2010, 05:42 AM   #3
Michael Crane
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Probably. If this is the case, what do I need to do to be able to view on my PC?
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Old 06-29-2010, 06:17 AM   #4
devnull
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That part I am unsure of. I seem to recall reading threads talking about this. Use the red search tool at the top of the browser or in my sig and search for "content protection" or "encryption" or "rem".


EDIT: found this thread, but beware it's slightly outdated so some information may be a little incorrect.
http://www.blackberryforums.com/gene...-rem-file.html
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Last edited by devnull; 06-29-2010 at 06:18 AM..
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Old 06-29-2010, 07:06 AM   #5
Michael Crane
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Quote:
Originally Posted by devnull View Post
That part I am unsure of. I seem to recall reading threads talking about this. Use the red search tool at the top of the browser or in my sig and search for "content protection" or "encryption" or "rem".
This worked . . .

Quote:
Originally Posted by jsconyers View Post
Restarting the device after removing content protection won't remove the extension. No matter how many times you do it.

Follow Devnull's steps above to disable content protection. Then do the following to remove the extension.

Create a new folder on your media card. Move each picture with the .rem file extension to the new folder you just created. This should remove the encryption.
Thank you.

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Old 06-29-2010, 07:31 AM   #6
devnull
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Glad it worked for ya.
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