hi ... i recently had my instinct die on me so i purchased a bb8703. after getting the phone i have come to find out that this must have been a corporate phone and has the password nag as well as some strange email address that is associated with the phone.
i downloaded the latest desktop manager and then i upgraded the phones OS to 4.5. i then dnloaded the JL_cmder program and 'installed' it (as administrator). (im running vista 64). the program didnt show up in the programs menu so i surfed into the program files(x86) folder and found the JL_Cmder folder.
i then right clicked on the JL_cmder icon and ran it as administrator. i get the command prompt box that looks like the screen shot in the JL_Cmder thread and when i use 5) resettofactory i get a red box with this message "'JAVALOADER' is not recognized as an internal or external command,
operable program or batch file." (see attachment).
so i try the whole process again ... this time with the battery removed and the same results.
Another option that I found quite simple was using the DOS prompt to navigate to:
c:/program files/common files/research in motion/apploader
and then running: loader.exe/resettofactory
I tried Jl_cmder to no avail, but using the apploader in Desktop Manager was a breeze. Now, if you've already backed up the device, I think it will back up the IT policy as well, so you might want to just consider starting fresh. I think there's a workaround, but I couldn't sort it out.
However, as you've already noticed, you will need to be in the Program Files (x86) folder.
__________________ The difference between stupidity and genius is that genius has its limits. When you take things for granted, the things you are granted, get taken. Even a mosquito doesn't get a pat on the back until it starts to work. Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
If your just trying to flash the phone, call SPrint.... they will tell you to ##rtn then give you the MSL when prompted. That will clear both problems and jl_cmder becomes unneccesary.
8703 - sprint - jl_cmder
Thanks button.!!
