[ifisher]

Hi Folks,

I'm working on a problem we have with BES generating the above error message. I've had a look through the forums already and tried a number of things to fix this problem but with no success as yet.

Can anyone suggest other things to check. I've reviewed the MS support site relating to CDO issues and Timezones and have run the Exchange TZ Update tool without any apparent change in the errors.

We are running BES co-resident with Exchange 2003 (SP2) on an SBS.

I did note that we have different 2 versions of CDO.DLL resident on the server: one in the Exchange \bin and the other in \Common Files\System\MSMAPI\1033. The Exchange version is older, but the currently registered dll is from \1033.

Any help would be appreciated.

Cheers, Innes

Attached is the BES log entry showing the details for this error message:

[40000] (12/02 12:55:34.820):{0x2C40} CDO helper 00f1e288 is not in memory
[40000] (12/02 12:55:34.820):{0x2C40} Starting new CDO helper 00f1e288
[40574] (12/02 12:55:34.992):{0x36EC} CDO helper 00f1e288 started, PID 12520
[40000] (12/02 12:55:35.539):{0x36EC} {xxxxxx@xxx.co.nz}-GetMAPITZI- Property tag of PR_RECURRENCE_TIMEZONE is invalid 0x81db000a
[40000] (12/02 12:55:35.539):{0x36EC} {xxxxxx@xxx.co.nz}-SetTimeZone 2- CDO does not support this time zone 65535, using UTC
[40373] (12/02 12:55:35.914):{0x2708} {xxxxxx@xxx.co.nz} Queuing notification of modified appointment (external, busy). EntryId=1455 (delay processing 2 seconds)
[40373] (12/02 12:55:35.914):{0x2708} {xxxxxx@xxx.co.nz} Queuing notification of modified appointment (external, busy). EntryId=1456 (delay processing 2 seconds)
[40373] (12/02 12:55:35.914):{0x2708} {xxxxxx@xxx.co.nz} Queuing notification of modified appointment (external, busy). EntryId=1457 (delay processing 2 seconds)
[40373] (12/02 12:55:35.914):{0x2708} {xxxxxx@xxx.co.nz} Queuing notification of modified appointment (external, busy). EntryId=1458 (delay processing 2 seconds)
[40373] (12/02 12:55:35.930):{0x2708} {xxxxxx@xxx.co.nz} Queuing notification of modified appointment (external, busy). EntryId=1459 (delay processing 2 seconds)
[30001] (12/02 12:55:36.195):{0x36EC} CDOCalendar::CreateRIMEvent - Code = 800406fd, WCode = 04fd, Code meaning = IDispatch error #1277,
[30005] (12/02 12:55:36.195):{0x36EC} Source = Collaboration Data Objects, Description = Network problems are preventing connection to the Microsoft Exchange Server computer. Contact your system administrator if this condition persists. [Microsoft Exchange Address Book - [MAPI_E_NETWORK_ERROR(80040115)]]
[30180] (12/02 12:55:36.195):{0x36EC} {xxxxxx@xxx.co.nz} CDOCalendar::CreateRIMEvent - Error in call CheckPoint 6
[40046] (12/02 12:55:36.195):{0x36EC} {xxxxxx@xxx.co.nz} CDOCalendar::PrepareRIMEventObj - CreateRIMEvent Failed
[40406] (12/02 12:55:36.195):{0x36EC} {xxxxxx@xxx.co.nz} CDOCalendar::GetRIMMeetingReq - PrepareRIMEventObj (0x80040115) failed
[20000] (12/02 12:55:36.242):{0x2C40} {xxxxxx@xxx.co.nz} GetRIMMeetingReq Failed for LongTermEntryId=1454 in LaunchCalHelperAndGetResults
[40000] (12/02 12:55:36.242):{0x2C40} {xxxxxx@xxx.co.nz} Unable to process message with EntryId=1453, LongTermEntryId=1454 in GetInvitationInfo
[40465] (12/02 12:55:36.242):{0x2C40} {xxxxxx@xxx.co.nz} Get source key for this MAPI object, EntryId=1455
[40405] (12/02 12:55:36.242):{0x2C40} {xxxxxx@xxx.co.nz} MAPIMailbox::OpenMessage - OpenEntry (0x8004010f) failed
[40466] (12/02 12:55:36.242):{0x2C40} {xxxxxx@xxx.co.nz} Unable to get source key for this MAPI object, EntryId=1455
[40465] (12/02 12:55:36.242):{0x2C40} {xxxxxx@xxx.co.nz} Get source key for this MAPI object, EntryId=1457
[40405] (12/02 12:55:36.242):{0x2C40} {xxxxxx@xxx.co.nz} MAPIMailbox::OpenMessage - OpenEntry (0x8004010f) failed
[40466] (12/02 12:55:36.242):{0x2C40} {xxxxxx@xxx.co.nz} Unable to get source key for this MAPI object, EntryId=1457
[40487] (12/02 12:55:36.242):{0x2C40} {xxxxxx@xxx.co.nz} Not requeuing calendar item EntryId=1458 - same source key as DuplicateEntryId=1456
[40465] (12/02 12:55:36.242):{0x2C40} {xxxxxx@xxx.co.nz} Get source key for this MAPI object, EntryId=1459
[40373] (12/02 12:55:36.242):{0x2708} {xxxxxx@xxx.co.nz} Queuing notification of modified appointment (external). EntryId=1460 (delay processing 2 seconds)
[40487] (12/02 12:55:36.242):{0x2C40} {xxxxxx@xxx.co.nz} Not requeuing calendar item EntryId=1460 - same source key as DuplicateEntryId=1459
[40373] (12/02 12:55:36.242):{0x2708} {xxxxxx@xxx.co.nz} Queuing notification of modified appointment (external). EntryId=1461 (delay processing 2 seconds)
[40465] (12/02 12:55:36.242):{0x2C40} {xxxxxx@xxx.co.nz} Get source key for this MAPI object, EntryId=1461
[40405] (12/02 12:55:36.242):{0x2C40} {xxxxxx@xxx.co.nz} MAPIMailbox::OpenMessage - OpenEntry (0x8004010f) failed
[40466] (12/02 12:55:36.242):{0x2C40} {xxxxxx@xxx.co.nz} Unable to get source key for this MAPI object, EntryId=1461
[40373] (12/02 12:55:36.242):{0x2708} {xxxxxx@xxx.co.nz} Queuing notification of modified appointment (external). EntryId=1462 (delay processing 2 seconds)
[40487] (12/02 12:55:36.242):{0x2C40} {xxxxxx@xxx.co.nz} Not requeuing calendar item EntryId=1462 - same source key as DuplicateEntryId=1459
[40008] (12/02 12:55:38.242):{0x2C40} CDOCalendar::FilterUpdateRequest - Updated appointment not found. EntryId=1456
[30000] (12/02 12:55:38.242):{0x2C40} {xxxxxx@xxx.co.nz}-DoCalendarPacketProcessing-Tag=1459 Send calendar optimization packet to device
[40000] (12/02 12:55:38.242):{0x2C40} {xxxxxx@xxx.co.nz}-GetRIMApptParent- start time is Mon Feb 02 14:30:00 2009
[30000] (12/02 12:55:38.305):{0x2C40} {xxxxxx@xxx.co.nz}-GetRIMApptParent- Returned Parent RefID=-425350650 Status=Parent not been changed