BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 09-13-2017, 09:09 AM   #1
tsac
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: Cheerios
PIN: No Pin just a Tack
Carrier: at&t
Posts: 9,975
Angry Restore Backup Failure

Please Login to Remove!

The recent update of the OS 10 has caused an interesting and in some minds a major problem. The App LINK will not restore a backup to OS 10.3.3
I tried an older BB with 10.2 and it worked ok. Searching the various forums, it has been discussed with so far no solutions.
Blackberry.com offers zero support except to say windows 10 is not supported. Because the backups are encrypted they cannot be used on another BB or even opened.
My suggestion to people is to be cautious and try to make copies of contacts and other items you have on the phone.

So far I have lost all contacts and photos and email connections.
the original email servers rim.imap.mail.yahoo.com also do not respond to the reload of the new OS and will not connect to the email servers.

I used a hack tool called RAR Knife to pull some contacts from the backup but none of the photos were saved.

I sent an email to Blackberry thanking them for the excellent software management of their products.
__________________
Z10 on BES
Z10 on BIS
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads for: Restore Backup Failure
Thread Thread Starter Forum Replies Last Post
How can I restore 9780 backup data to my new Q10? Smacca BlackBerry Help 9 08-14-2013 05:50 AM
Desktop Manager Backup Failure cshowe80 RIM Software 6 09-17-2008 09:51 PM
DTM - Backup Failure cshowe80 General 8300 Series Discussion - Curve 7 09-17-2008 09:37 PM
Clean install VS backup & Restore install Alpha0mega Beta You Than Me 12 07-03-2008 10:57 AM
8703e to 8703e backup restore, theme doesn't restore too??? forevergreen BlackBerry Themes 8 12-20-2006 02:20 PM

i.LON600 LonWorks/IP Server 72603R TP/FT-10 Channel
$49.99
i.LON600 LonWorks/IP Server 72603R TP/FT-10 Channel pictureFor ADDA AB05312UX100000 1TCW 12V 0.12A 2-Pin Server Blower Cooling fan HYPRO
$9.41
For ADDA AB05312UX100000 1TCW 12V 0.12A 2-Pin Server Blower Cooling fan HYPRO pictureADDA AD0605LX-D90 T 5V 0.21A 2-pin 60x60x15mm Server Square Cooling Fan HYPRO
$13.97
ADDA AD0605LX-D90 T 5V 0.21A 2-pin 60x60x15mm Server Square Cooling Fan HYPRO picturePlanet H.264 Internet Video Server
$77.98
Planet H.264 Internet Video Server pictureNIDEC W40S12BMA5-57 40x40x28mm 12V 0.12A Super Micro server cooling fan
$12.54
NIDEC W40S12BMA5-57 40x40x28mm 12V 0.12A Super Micro server cooling fan picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.