phone > menu > options > general options > auto answer calls = never.
__________________ The difference between stupidity and genius is that genius has its limits. When you take things for granted, the things you are granted, get taken. Even a mosquito doesn't get a pat on the back until it starts to work. Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
Ok I got him to change that setting but the battery was too low for him to test it by calling himself and trying it out. I guess if I hear from them tomorrow I will find out for sure.