BlackBerry Forums Support Community
              

Reply
 
Thread Tools
Old 08-15-2010, 08:08 PM   #1
Tom
Admin & Founder
 
Join Date: Aug 2004
Location: Kitchener-Waterloo, On, Canada
Model: 9800
OS: 3.1415926
PIN: UnDisclosed
Carrier: Rogers
Posts: 5,268
Exclamation Nuked (Rebooting) BlackBerry? Here is your Fix!

Please Login to Remove!

Is your BlackBerry nuked? When your BlackBerry is stuck in a reboot sequence, the BlackBerry is considered "nuked". However, there is a solution to this problem. Please follow the steps below.


Fundamentals
The problem is that because the device is stuck in a permanent reboot sequence (or loop) it does not allow a proper connection via USB to desktop manager, and as a result, you do not have a chance to reload the Operating system. Important: Before following this procedure, remove your memory card and see if this solves the problem. A memory card issue can put your BlackBerry into this state.


Requirements
  • Windows Machine
  • Latest BlackBerry Desktop Manager Download Here
  • Latest BlackBerry Operating System Download Here
  • USB Cable appropriate to the device
Procedure
  1. Step 1
    Make sure your BlackBerry is not connected to the computer and Desktop Manager is closed. Locate and Open the Application Loader program. You can find it on your Operating System hard drive (C: Drive). Open your file browser, and navigate your way through the folders to Program Files -> Common Files -> Research In Motion -> AppLoader

    Once there, you will find a program named "Loader" Double click on this and open Loader.

    Click Next
  2. Step 2
    You are now at the trickiest part. This needs your full attention. Plug in your BlackBerry while you are at the above screen. Where it says Com1. The second it says USB-PIN:UNKNOWN immediately click next. This will only happen for a few seconds when your BlackBerry is at the beginning of its reboot cycle (or loop). The easiest way to make this happen instead of waiting.. is to pull the battery, and wait right after the battery is reinstalled.
  3. Step 3
    At this point, your in the home stretch. While updating, your BlackBerry is out of the reboot cycle. Select whatever applications you would like the apploader to install and continue through the apploader.


  4. Step 4
    That's it. You now have a BlackBerry with a crisp and clear operating system. Open up Desktop Manager and load the latest backup of your device. If you do not have a backup, unfortunately it means a fresh start, everything on the device has been lost.
Hope this helps!

Tags: Reboot Rebooting Nuked Dead not operational restarting loop dead

Last edited by Tom; 08-15-2010 at 11:29 PM..
Offline   Reply With Quote
Old 08-16-2010, 01:18 PM   #2
sunny2010
New Member
 
Join Date: Aug 2010
Model: 9700
PIN: N/A
Carrier: vodafone
Posts: 12
Default

ihad followthis procedurenumberof times but it stuck at the stage of "wait for initialisation.."
Offline   Reply With Quote
Old 08-16-2010, 07:47 PM   #3
jmwking
Talking BlackBerry Encyclopedia
 
Join Date: Mar 2006
Location: DC
Model: 9550
Carrier: Verizon
Posts: 338
Default

Whoops - wrong thread. Sorry. Feel free to delete; I can't seem to.

Last edited by jmwking; 08-16-2010 at 07:54 PM..
Offline   Reply With Quote
Old 08-18-2010, 08:59 AM   #4
danisya
New Member
 
Join Date: Nov 2009
Model: 9550
PIN: N/A
Carrier: swasta
Posts: 1
Default

i have 9700 restart

but finish like this
Attached Images
File Type: jpg EasyCapture1.jpg (57.4 KB, 106 views)
Offline   Reply With Quote
Old 08-31-2010, 02:41 AM   #5
tantoh84
New Member
 
tantoh84's Avatar
 
Join Date: Aug 2010
Location: Jakarta
Model: 8520
OS: 4.6.1.272
PIN: 21A1FDD1
Carrier: ACS
Posts: 1
Default

Dear danisya,
its look same with me, its must be display please re connect and bla,,bla,,bla,,,
what should i do,,,??
Offline   Reply With Quote
Old 03-19-2011, 11:57 AM   #6
apostolakis
New Member
 
Join Date: Mar 2011
Model: 8520
PIN: N/A
Carrier: cosmote
Posts: 1
Default Re: Nuked (Rebooting) BlackBerry? Here is your Fix!

Hello . I have problem with mfi multiloader. did not connect to the bootrom.

Thanks
Offline   Reply With Quote
Old 03-19-2011, 12:25 PM   #7
NJBlackBerry
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: SGS7
Carrier: Verizon
Posts: 27,948
Default Re: Nuked (Rebooting) BlackBerry? Here is your Fix!

Well, you used software that was illegally obtained from RIM, and isn't discussed here. Don't bring it up again. Congratulations on possibly bricking your BlackBerry.
Offline   Reply With Quote
Old 04-14-2011, 06:42 AM   #8
anszelmx
New Member
 
Join Date: Apr 2011
Model: 8220
PIN: N/A
Carrier: celcom
Posts: 1
Default Re: Nuked (Rebooting) BlackBerry? Here is your Fix!

Quote:
Originally Posted by sunny2010 View Post
ihad followthis procedurenumberof times but it stuck at the stage of "wait for initialisation.."
My problem is the same as 'sunny2010', it never pass the stage 'wait for initialisation'.. and then i got the error message 'Unable to reconnect to the device during a multi-stage load operation.'

Is there something that i missed here? Or can i just leave the battery unplugged?
Offline   Reply With Quote
Old 10-01-2011, 02:52 PM   #9
albertocuadra
New Member
 
Join Date: Sep 2011
Model: 9000
PIN: N/A
Carrier: Movistar
Posts: 3
Default Re: Nuked (Rebooting) BlackBerry? Here is your Fix!

my blackberry keeps rebooting in the middle of the installation! :( any help?
Offline   Reply With Quote
Old 10-03-2011, 08:07 PM   #10
jakpa
New Member
 
Join Date: Oct 2011
Model: c8520
PIN: N/A
Carrier: student
Posts: 6
Talking Re: Nuked (Rebooting) BlackBerry? Here is your Fix!

[QUOTE=albertocuadra;1747681]my blackberry keeps rebooting in the middle of the installation! :( any help?yes
Offline   Reply With Quote
Old 10-03-2011, 08:08 PM   #11
jakpa
New Member
 
Join Date: Oct 2011
Model: c8520
PIN: N/A
Carrier: student
Posts: 6
Default Re: Nuked (Rebooting) BlackBerry? Here is your Fix!

yes i need
Offline   Reply With Quote
Old 10-03-2011, 10:11 PM   #12
jakpa
New Member
 
Join Date: Oct 2011
Model: c8520
PIN: N/A
Carrier: student
Posts: 6
Talking Re: Nuked (Rebooting) BlackBerry? Here is your Fix!

yes may reboot my device?
Offline   Reply With Quote
Old 10-03-2011, 10:12 PM   #13
jakpa
New Member
 
Join Date: Oct 2011
Model: c8520
PIN: N/A
Carrier: student
Posts: 6
Default Re: Nuked (Rebooting) BlackBerry? Here is your Fix!

reboot my device
Offline   Reply With Quote
Old 03-27-2012, 11:21 AM   #14
shohidsd
New Member
 
Join Date: Mar 2012
Model: 8520
PIN: N/A
Carrier: grameen phone
Posts: 1
Default Re: Nuked (Rebooting) BlackBerry? Here is your Fix!

Opps! it's always failed in device initialization part . I think there is no solution for it yet. we did not expect such software problem from RIM. I hate....... Blackberry
Offline   Reply With Quote
Old 03-30-2012, 05:08 AM   #15
mitobest
New Member
 
Join Date: Feb 2012
Model: 8250
PIN: N/A
Carrier: gemini 8250 dead
Posts: 2
Default Re: Nuked (Rebooting) BlackBerry? Here is your Fix!

its hardware problem...change ic pmic....
Offline   Reply With Quote
Old 06-29-2012, 05:56 AM   #16
markanthonyc
New Member
 
Join Date: Jun 2012
Model: 9700
PIN: N/A
Carrier: vodacom sa /losotho
Posts: 1
Default Re: Nuked (Rebooting) BlackBerry? Here is your Fix!

Hi Tom

Thanks so much for the help its really appreciated finding anyone to fix these problems here in Losotho is impossible . Cheers again

Mark
Offline   Reply With Quote
Old 01-07-2013, 12:52 AM   #17
Gamahl
New Member
 
Join Date: Jan 2013
Model: 9810
PIN: N/A
Carrier: mtn
Posts: 1
Default Re: Nuked (Rebooting) BlackBerry? Here is your Fix!

My phone say phone not allowed MM6 what's the meaning of it
Posted via BlackBerryForums.com Mobile

Last edited by Gamahl; 01-07-2013 at 12:59 AM..
Offline   Reply With Quote
Old 06-03-2013, 04:29 AM   #18
ratu
New Member
 
Join Date: Jun 2013
Model: 9360
PIN: N/A
Carrier: Mascom
Posts: 3
Default Re: Nuked (Rebooting) BlackBerry? Here is your Fix!

Hi guys

My blackberry 9360 fell in water a while back and been active since recently it just blacked out. it refuses to charge or even switch on, tried connecting it and following the steps above but step 2 it does not appear at all(USB-PIN:UNKNOWN),it is just blank. please help on what to do
Offline   Reply With Quote
Old 06-03-2013, 08:12 AM   #19
NJBlackBerry
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: SGS7
Carrier: Verizon
Posts: 27,948
Default Re: Nuked (Rebooting) BlackBerry? Here is your Fix!

It's dead.
Offline   Reply With Quote
Old 06-03-2013, 11:46 AM   #20
rambo47
Latino Hasta La Muerte
 
rambo47's Avatar
 
Join Date: Jan 2005
Location: Denville, NJ.
Model: 9370
Carrier: Verizon
Posts: 9,063
Default Re: Nuked (Rebooting) BlackBerry? Here is your Fix!

Quote:
Originally Posted by Gamahl View Post
My phone say phone not allowed MM6 what's the meaning of it
Posted via BlackBerryForums.com Mobile
Generally the "Not Allowed MM6" message means the phone is blocked and was reported stolen. I've also seen it when somebody bought a device that was associated with an unpaid bill by the previous owner. Nothing for it but to replace it.
Offline   Reply With Quote
Reply


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


BISSELL 3-in-1 Turbo Lightweight Stick Vacuum, 2610 (Black) picture

BISSELL 3-in-1 Turbo Lightweight Stick Vacuum, 2610 (Black)

$36.06



Bissell 3-in-1 Lightweight Corded Stick Vacuum 2030 picture

Bissell 3-in-1 Lightweight Corded Stick Vacuum 2030

$27.44



Kosovo, VacuMaster 3.5 CFM 1/3hp. Vacuum Pump picture

Kosovo, VacuMaster 3.5 CFM 1/3hp. Vacuum Pump

$55.00



Clarke Vacuum Motor Part# 40724A picture

Clarke Vacuum Motor Part# 40724A

$100.00



3 CFM Air Vacuum Pump HVAC Manifold Gauge Set AC A/C Refrigeration Kit picture

3 CFM Air Vacuum Pump HVAC Manifold Gauge Set AC A/C Refrigeration Kit

$49.30



Commercial Vacuum Sealer Machine Chamber Food Saver Bag Packing Sealing 110V picture

Commercial Vacuum Sealer Machine Chamber Food Saver Bag Packing Sealing 110V

$270.89







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.