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Old 04-10-2008, 03:36 PM   #21
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I have been getting the failed sends on Yahoo all morning and they still continue.
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Old 04-10-2008, 03:37 PM   #22
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Quote:
Originally Posted by richard371 View Post
Im getting red Xs at times when sending email. Says "one or more email addy is invalid" which is not the case. Anyone else getting this?
I've been getting those red Xs today as well... if I try to resend a few times... it usually works... not sure what the issue is.
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Old 04-10-2008, 03:39 PM   #23
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Wirelessly posted

Try resending. Just took me three tries on an email from yahoo to Gmail. That has been happening all week for me.
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Old 04-10-2008, 03:46 PM   #24
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No problems today here on Massachusetts verizon (BIS). I have been receiving all my e-mails.
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Old 04-10-2008, 03:52 PM   #25
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delete the service books for the email accounts and resend the. if that doesnt work use the HRT and register now.
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Old 04-10-2008, 04:06 PM   #26
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No issues here in Ohio VZW service. All has functioned normal all day.
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Old 04-10-2008, 04:18 PM   #27
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Same here. It's been happening on my yahoo email. This started yesterday for me.

Quote:
Originally Posted by TL_Gator View Post
I've been getting those red Xs today as well... if I try to resend a few times... it usually works... not sure what the issue is.

Last edited by walds11; 04-10-2008 at 04:20 PM..
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Old 04-10-2008, 05:28 PM   #28
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VZW Chicago, BIS fine here all day
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Old 04-10-2008, 05:42 PM   #29
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Alltel, VA, BIS is instant.
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Old 04-11-2008, 03:21 AM   #30
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Broken for me for a few days now. An increasing (random selection) of mails arrive at my GMail (actually Google Apps email) accounts, and never arrive on my BB.

In the last 12hrs I must be missing 20%+ of my email on my BB

I am using default/POP based BIS setup to Gmail. Anyone seeing problems after they set up for IMAP instead?

Blackberry IMAP setup for Gmail

Last edited by wibbly; 04-11-2008 at 03:24 AM..
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Old 04-14-2008, 09:25 AM   #31
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Is anyone still having trouble?

I have been having problems for the last few days with my GoDaddy BIS mail. All of the sudden, I started getting about 50% of the mail delivered to my BB. The rest just doesn't get delivered.

Seems like the problem described in this thread, but I am still having the problem (as of 4am this morning).

Does anyone have more info on this problem? Does RIM say it's resolved and should I look elsewhere, or is still an "active" issue?
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Old 04-14-2008, 09:29 AM   #32
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To the best of our knowledge, the issue is resolved.
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Old 04-14-2008, 09:31 AM   #33
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My problem turned out to be a corrupt message database. After removing all the messages (I decided to wipe the BB, and not restore the message database), all suddenly became fine. I had 7,600+ messages that I had migrated over several BB's and BB models. They only seemed to fill < 7MB of space, but I guess the BB lost the plot at some some point. Odd that mail didn't fail outright - it just got worse and worse over a couple of weeks.

Last edited by wibbly; 04-14-2008 at 09:33 AM..
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Old 04-14-2008, 09:34 AM   #34
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Quote:
Originally Posted by BHA View Post
Is anyone still having trouble?

I have been having problems for the last few days with my GoDaddy BIS mail. All of the sudden, I started getting about 50% of the mail delivered to my BB. The rest just doesn't get delivered.

Seems like the problem described in this thread, but I am still having the problem (as of 4am this morning).

Does anyone have more info on this problem? Does RIM say it's resolved and should I look elsewhere, or is still an "active" issue?
There is no current RIM outage issue. TMo in your local area, or even a local tower could have an issue. But that still doesn't explain half your mail being delivered. Which half is it... old stuff and not new, or what?
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Old 04-14-2008, 09:35 AM   #35
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Wirelessly posted

Everything is working good here now.
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Old 04-14-2008, 02:39 PM   #36
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By "50% of my mail being delivered", I didn't mean old or new. It appears that approximately every other message is being delivered.

Actually if I look at today's mail (approx 16 msgs) it in fact delivered every other one (msg #1, 3, 5, 7, 9, etc.). I checked to make sure it is not a pattern, and it is most certainly not.. messages came in spurts of 2 at a time last night and again this afternoon. But most of the time I get about 1 of 2 messages sent to my BB.

Will try a battery pull now.. not sure what else to do!
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Old 04-14-2008, 04:23 PM   #37
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I could be way off here but I'll just post my opinion anyway...

It seems to me that with the addition of 2 million subscribers every quarter we are going to slowly loose some of our "instantaneous" email. Honestly, I know very little about the inner workings of the RIM NOC but I do know that with numbers like this RIM and the carriers must be scrambling to keep up with demand. We are only using more and more data/bandwidth with every addition of a feature...emailing pictures, mapping, etc. I think we're certain to see slow-downs more often.
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Old 04-15-2008, 08:19 AM   #38
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Default Weird!

OK I tried a battery pull last night, and resent service books. Checked my mail this morning and I have now confirmed that....

Every OTHER email is being delivered to my BB.

Any idea why? I got 6 emails last night (overnight while sleeping) and checked my BB this morning and saw msg #1, 3, and 5.

When I checked my godaddy mail this AM, I saw msgs 2, 4, and 6 and they were unread. 1, 3, and 5 were marked read (because I read them on my BB). 2, 4, and 6 were NEVER sent to the BB.

Any thoughts?? This is getting really frustrating!
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Old 04-15-2008, 08:27 AM   #39
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Do you have any filters set on your BIS account?

How is your BIS account for the GoDaddy setup... you simply enter the [email address] and password?
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Old 04-15-2008, 03:33 PM   #40
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Never had any filters. It seems to be literally filtering out "random" emails (seems to be every 2nd one, at least last night).

Just got 2 emails from someone, and only 1 was delivered to my BB.

I did the "full" setup for BIS (enter wrong password, select "enter settings manually", etc.) because that was the only way I could set up IMAP.

If I just put in username and password, I got POP3. That seems contrary to what others have reported here.. I've heard people say they enter username/password and get IMAP but that doesn't work for me.

Should I try deleting/recreating the BIS account? Not sure why this started happening all of the sudden late last week (ie. around the time RIM announced this outage).
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