Quote:
Originally Posted by holden
You can also try to disable the power management on all your USB ports. Sometimes XP will cause you heartburn on this. It is a bit of a reach and may not work but you can try it to see if the issue goes away. If you go to device manager and scroll all the way to the bottom, you will see the usb devices (USB Root Hub). If you go to the properties (right click) of the usb ports, there will be a tab available at the top that will say "Power Management". Uncheck the box that says "Allow the computer to shut off this device etc" on each of the USB ports and try plugging the pearl back in.
Also, I would check here on the forum on how to do a complete uninstall. You have to remove folders after the uninstall to remove all traces of the DM.
One asumption... You have Admin rights on your XP computer?
XP Pro or XP Home?
Also again: Also did you check Minimize on Opening when you installed DM? Check to see if it's on you windows menu bar as minimized. Let us know if there is anything else we can do to help with your BB.
EDIT:
Check this link out. Maby JC Moderator here at the BB forums already has a link for this here. The link I have given you here is to a primer on how to do a clean un-install. Link here...
Good luck...
H.
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Sorry for the late reply. I am set up as admin in XP Pro. I will look at the power management when I get home. I've uninstalled the program and cleaned the registry. I get this popup box that asks me to run commands as the program won't even install. Clean XP install is out of the question as I have too much going right now to do so.