This section lists fixed issues for BlackBerry Desktop Software in version 4.1.
Previously, When a Windows IT policy longer than 1024 bytes was applied to the desktop software, the desktop software crashed when the handheld was cradled.
Previously, the Standard Modem device, which is required for the IP modem feature, was not installed with version 4.0.1 of the desktop software.
This section lists known issues for BlackBerry Desktop Software version 4.1.
If you upgrade the desktop manager from version 3.6.0 to version 4.0.1, handheld applications that you map to IBM Lotus Organizer® 6.0 are mapped to IBM Lotus Notes 5.0/6.0.
Handheld applications are mapped to Lotus Notes 5.0/6.0 instead of Lotus Organizer 6.0.
Upgrade to a more recent version of the desktop software before upgrading to 4.0.1. This issue will not occur if you upgrade the desktop software from version 3.6.1, 3.6.2, 3.6.3, or 4.0 to 4.0.1.
If you create a simple or a recurring task with a reminder on your handheld, and you attempt to synchronize the handheld with IBM Lotus Notes version 6.0 or later, the reminder does not synchronize properly.
Reminders with an interval of less than a day appear blank in Lotus Notes.
Correct the task reminders in Notes manually.
When upgrading to version 4.0.1 of the desktop software from an earlier version of the desktop software, the Intellisync MemoPad translator settings for Lotus Notes version 5.0, 6.0 and 6.5 are not preserved.
The translator password field is blank and the Database Name path is set back to Journal.nsf. MemoPad for Lotus Notes cannot be synched until these settings are restored.
Re-enter MemoPad translation settings manually after upgrade.
In some cases, desktop software install files might fail to register.
Installation will not succeed until dependent files are downloaded.
See knowledge base article KB-03928 in the Public Technical Knowledge Center at http://www.blackberry.com/knowledgec...&nodeId=832175
for more details.
When upgrading from version 4.0 of the desktop software to version 4.1 of the desktop software, the RIM Virtual Serial COM port is removed. Note that this issue does not occur when upgrading from version 4.0.1 to 4.1.
The IP modem will not function without a RIM Virtual Serial COM port.
After installing version 4.0.1, re-run the install and choose the Repair option to re-enable the COM port. See knowledge base article KB-04119 in the Public Technical Knowledge Center at http://www.blackberry.com/knowledgec...&nodeId=973905
for more details.
In rare circumstances, the driver file (mdmgen.inf) required for the successful installation of the Standard Modem device will not be present in your installation of Windows.
The IP modem will not function without the Standard Modem device.
See knowledge base article KB-03981 in the Public Technical Knowledge Center at http://www.blackberry.com/knowledgec...&nodeId=831845
for more details.
Attempting to Import more than 200 contacts using Netscape® as the translator for Address Book in Intellisync causes an error.
Fewer than 200 Netscape contacts can be imported at one time.
Occasionally, if the Bluetooth radio connection from the BlackBerry device to the desktop software is lost, it is not possible to restore the connection. The menu bar of the Desktop Manager shows 'Disconnected'.
Bluetooth radio communication between the device and the desktop software is stopped.
Three possible remedies have been identified for this issue:
a) In the BlackBerry device options, click the trackwheel. Click Disable Bluetooth. Click the trackwheel. Click Enable Bluetooth.
b) In the BlackBerry Device Manager, de-select the Enable Bluetooth Support checkbox, then select it again.
c) Close and re-open the Desktop Manager.
If more than one user profile exists in your Palm Desktop, the Intellisync Palm/Treo data migration wizard will import data from the current profile only, regardless of the profile you select in the data migration wizard.
Data from the wrong Palm Desktop profile might be imported.
Verify that the current Palm Desktop profile is the target for import before running the data migration wizard.
If the desktop software is installed in a different language than the computer’s operating system, some characters will not appear correctly when viewed in the desktop software during synchronization.
Characters may appear corrupt.
None. This is a display issue only. Characters will appear normally on the device and in the PIM organizer.