Please do not double post. You second thread has been deleted.
I know how you fell, but please have some patience. You only waited 14 minutes between posts! We are not connected to RIM, and are all volunteers. Someone should be along soon who can perhaps help.
Apol's. New to this. Posted the original message to specific "9700" forum but thought might be best to post to a wider audience, hence the second post to "general"
Cheers,
Tom
Tomsmithers you went all the way home looked up this form and posted your question right. What you also could have done was just google your question and you would have your answer right away.
Google "blackberry repair san francisco"
I think 1 of them can help you.
Also you can buy a bb LCD screen on ebay and replace it yourself. It costs you 1 day waiting and is much much cheaper then a store.
You can buy a BB LCD on Ebay. I have a BB 8350i, and I have ever taken apart it to have it cleared. Here is the link:YouTube - Blackberry 8530i Take Apart Video. This BB phone taking apart video, may can have you. Good luck!