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Old 12-29-2011, 08:08 PM   #1
anniebabe
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Default Not receiving some texts on Bold 9700

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Help! I think I am getting texts from everyone except 1 contact. I say I think, because short of phoning everyone and asking if they have send me a text, I can only assume they haven't) I have gone to that contact page and I see nothing there that says he is blocked. I have upgraded my OS, (which I don't like, I can't find anything.) I am hoping someone has an answer for me, this is driving me crazy. I should say this is a new problem, started about 2 weeks ago. If you have suggestions, please walk me through step by step, I am not the most technology savvy person... Thanks!

Last edited by anniebabe; 12-29-2011 at 08:37 PM.. Reason: I added information
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Old 12-29-2011, 08:17 PM   #2
Dubdub
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Default Re: Not receiving some texts on Bold 9700

You need to know for sure if that contact is sending and receiving before you get all hyper and try fixing something that is not broken.
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Old 12-29-2011, 08:41 PM   #3
anniebabe
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Default Re: Not receiving some texts on Bold 9700

Thanks for taking time to post, he receives my texts but I don't receive his replies. As I said I don't know if it happening with more than 1 person, but 1 is annoying enough...lol. He was my only BBM contact, I have removed him, re-added him, removed him again, and I am now trying to just text normally, that isn't working either. Thanks for any help.
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Old 12-29-2011, 09:24 PM   #4
Dubdub
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Default Re: Not receiving some texts on Bold 9700

Call your carrier and see if they can fix it. SMS is a carrier function, not a RIM function.

Have you tried a battery pull?

What did you do to the device just before this happened the first time? Did you do an OS update and then this happened? If so revert to OS 5.
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Old 12-29-2011, 10:25 PM   #5
anniebabe
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Default Re: Not receiving some texts on Bold 9700

Again, thanks for trying to help, I did contact my carrier, and at first they simply said it was on the other persons side, then I called again, and it was suggested I do the upgrade, that didn't help. I have pulled the battery a few times. Please keep the suggestions coming, I am hoping one of these times it will work.
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Old 12-30-2011, 11:45 AM   #6
anniebabe
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Default Re: Not receiving some texts on Bold 9700

Opps, I didn't know I wasn't suppose to post twice, I was just trying to get more advice. Sorry.
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