Originally Posted by knottyrope
What version OS is the current device at?
What version are you trying to use on BES?
Is it sanctioned by the carrier?
Several devices (mainly Bold, Curve and Storm) with for example 4.2, 4.5 and 4.6
OS installed on BES is from provided by carrier to 5.0 beta for Bold.
In the mean time i´ve seen a version 4.6 available for the Storm. Which seems like only the carrier is able to provide a wireless upgrade ?