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Old 06-02-2010, 07:48 AM   #1
dpeters11
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Default Is it possible to bypass RIM NOC?

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We have a service for spam/virus filtering and DR called Mimecast. They have a new service that is supposed to keep email flowing to Blackberries if the BES and or Exchange is down. That I understand, that can be done through BIS. But they are now saying that email will still flow even if the RIM NOC is down. Is this possible? I thought everything went through the NOC. If both BES and BIS services are down (not that it happens a lot, but it can), how would a user get email seamlessly on their Blackberry?

So far I haven't gotten an answer from them, so thought I'd ask here.
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Old 06-02-2010, 10:00 AM   #2
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There are no ways that I know of. I'm not even sure how they can seamlessly keep mail flowing if either Exchange or BES is down.
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Old 06-02-2010, 11:08 AM   #3
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Default Yes it is possible!

Hi dpeters11 and CanuckBB

It is indeed possible! We do this by installing some software on the BB itself so that when ANY of the pieces break (BIS, BES, Exchange) you can still access email from the Mimecast Cloud, just like the Outlook connector works at the moment.

Justin

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Old 06-02-2010, 11:30 AM   #4
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Interesting. So the Mimecast cloud is like a mirror of Exchange? Does it sync up again after Exchange/BES come back up from an outage?
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Old 06-02-2010, 01:54 PM   #5
dpeters11
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Quote:
Originally Posted by justinpirie View Post
Hi dpeters11 and CanuckBB

It is indeed possible! We do this by installing some software on the BB itself so that when ANY of the pieces break (BIS, BES, Exchange) you can still access email from the Mimecast Cloud, just like the Outlook connector works at the moment.

Justin

Director of Content and Communities at Mimecast
Thanks. Someone at Mimecast was supposed to get back to me on this (he was on vacation last week.) We've been told various things, including that Mimecast archiving is required, and that archiving is not required.
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Old 06-03-2010, 02:56 AM   #6
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Default Blackberry Continuity Query

Hi dpeters

Sorry about that- we do unfortunately have to let people take holiday ;)

You don't need to have archiving- any of Express, Enterprise or Advanced can have BB continuity.

I sit with product management, so you're welcome to email me directly if you have any more questions jpirie at mimecast dot com

Regards,

Justin
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Old 06-03-2010, 03:04 AM   #7
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Quote:
Originally Posted by juwaack68 View Post
Interesting. So the Mimecast cloud is like a mirror of Exchange? Does it sync up again after Exchange/BES come back up from an outage?
It is indeed like a mirror of exchange in the cloud and it does sync up when you come out of continuity.

Justin
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Old 06-03-2010, 07:54 AM   #8
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So Mimecast has a copy of all the emails? Sucks from a data security POV.
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Old 06-03-2010, 08:40 AM   #9
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Hmmm I'm not sure I totally agree!

Security in SaaS and Cloud is a big issue but one we've overcome that for over 500,000 users and storing something like a petabyte of data over the last 7 years, we've some of the best security around.

One of the core tenets of SaaS is that you can be more specialised at things like security than you ever could on your own, for example we have a CISO and a team of world leading security experts. You're effectively buying into the best skills.

Have you come across the cloud security alliance?

Best,

Justin
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Old 06-03-2010, 11:50 AM   #10
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Quote:
Originally Posted by justinpirie View Post
for example we have a CISO and a team of world leading security experts. You're effectively buying into the best skills.
I hope spelling isn't a requirement to working for your company. I'd also like to know a couple of the names on this "team of world leading security experts" since I know a lot of them. Perks of working in the security industry for over 20+ years both in the private and public sector.
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Old 06-03-2010, 11:54 AM   #11
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Cloud computing security is very easy. Just ask Google.

RIGHT.
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Old 06-03-2010, 12:22 PM   #12
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Cloud computing security sucks, NJ hit it dead on the nuts.
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Old 06-03-2010, 12:28 PM   #13
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Quote:
Originally Posted by audit View Post
I hope spelling isn't a requirement to working for your company. I'd also like to know a couple of the names on this "team of world leading security experts" since I know a lot of them. Perks of working in the security industry for over 20+ years both in the private and public sector.
What's wrong with the acronym CISO?
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Old 06-03-2010, 12:35 PM   #14
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Most people in the industry know what it means but based on his posts, I doubt that just he did. Just because a company has a Chief Information Security Officer doesn't make them anymore secure. It's like having a CISSP or any cert, unless you've done real world work in that industry then it's just a piece of paper and it looks good on the resume.
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Old 06-03-2010, 12:43 PM   #15
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Old 06-03-2010, 12:48 PM   #16
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OK- agreed- qualifications maketh not the man (or woman).

We've got a great CISO with years of practical experience- Dr James Blake.

We've also got a top team of security people- The honest answer is that I need to ask what is our policy in disclosing their identity is. But they're flipping good.

In terms of Cloud security- I think that there is way too much FUDD spread around. True, Cloud security presents a different set of problems- no longer can you use the defence in depth model of old- there needs to be much more thought put into data and applications, but I'm no security expert- check out the Cloud Security Alliance if you want real expertise.

In terms of Google- it wasn't hacked last summer, the users PC's were.

To my knowledge, a major Cloud vendor hasn't had a major breach- you can't say that about on-premise systems.

Justin
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Old 06-03-2010, 12:58 PM   #17
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I do believe that the Open Security Foundation will beg to differ on that argument. News flash, if it's open to the internet, it CAN be hacked. It doesn't matter if you have the top 100 security experts in the world working for you, it can be hacked.

Just because CSA has guidelines that people should follow doesn't mean that they will or do.
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Old 06-03-2010, 02:02 PM   #18
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A great security story. One of our stellar IT Managers was at a Security Conference. Used his credit card to buy something there. And (SURPRISE) it was compromised.

One day the cloud may be ready. But not yet.
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Old 06-03-2010, 02:17 PM   #20
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I follow ONE rule when I go to a security conference. I NEVER check my email or even bring a laptop with me. It's just showing that your BEGGING to be hacked by all the kids trying to make a name for themselves.
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