[suhairi80]

I have already registered with BIS and have no problem browsing internet & send/receive email.

But why does my phone, in the Services Status :-
BlackBerry Internet Service
Connection: not connected

I have already trying to solve it by sending the service book, register the HRT but it doesn’t work at all.
Also trouble in using BlackBerry Maps (device not configured for BIS or BES) & Vodafone Music. Really need a hand to solve this. Please...

[MidnightDraven]

call them
sounds like the provisoning service book is missing/wrong.