[onetimeuse]

Can someone please tell me why I need to constantly turn the radio off and back on to get my blackberry to work? This is the second 8830 I've had and the reason I took the first one back was for this reason. I can't say I love the 8830 and I'm a blackberry lifer. Please help!

[John Clark]

Are you using the latest OS for the device?

http://www.blackberryforums.com/gene...2-2-148-a.html

[onetimeuse]

I'm using whatever OS came installed on the blackberry at the time of purchase. But, could it really be a calendar issue that is causing me to have to do this?

[jeremyckitching]

Check the OS version by going to Options > About. If it is less than the OS mentioned in the thread John mentioned, I would recommened upgrading.

[JSanders]

Originally Posted by onetimeuse

I'm using whatever OS came installed on the blackberry at the time of purchase. But, could it really be a calendar issue that is causing me to have to do this?

Why do you think it could be a calendar issue causing this?

If you expect help, it would in turn be helpful (and simply polite) to look up your OS when asked, so that person can help you--or ask how to do so.

Likely, if you are experiencing this with two in a row, you are having a signal issue at your location, office building, home, etc., and this will be a carrier problem to resolve.

[onetimeuse]

sorry, i was driving at the time i wrote that last message. i just checked now and yes it is a older OS version i have on there. i have had the 7250 and the 8703e before the 8830 and haven't experienced any problems like this in the past. i'll try the OS upgrade and hopefully that will work.

[onetimeuse]

so i guess i need a verizon phone number to do the upgrade, which is not available for my vendor. i appreciate the help, maybe i'll just suffer through it

[JSanders]

You need to call your carrier, if that is Telus, or whomever you purchased your 8830 from. I am still curious why you think this might be a calendar issue.

[onetimeuse]

oh just the link i was given above was for a patch that fixed a calendar problem. i'm very limited in my computer tech knowledge, so all these new OS upgrades and deleting blackberry.alx files before step one type things, i have a hard time following. i was hoping my problem could be fixed by a simple solution. you say call my provider and they should have a new OS upgrade?

[John Clark]

Read the thread I linked a little closer. It is for an updated OS for CDMA 8830's. There is also a link in that first post for the Calendar patch if you're just having calendar issues and don't want to update the entire OS.

[fatbike]

Originally Posted by onetimeuse

you say call my provider and they should have a new OS upgrade?

You can get the OS update from Verizons website as well.
BlackBerry® Software Updates

[bremere]

BlackBerry® Software Updates is another site vzw just started to use for BB related software upgrades

[John Clark]

He realizes that guys. He doesn't have a Verizon phone number in order to access the download.

[fatbike]

Sorry onetimeuse, I thought you had Verizon service and you thought you had to call a particular Verizon number to get the upgrade! I missed the fact that you are on Telus.