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Old 08-10-2009, 12:32 PM   #1
kr8tive
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Default Can't sync Tour with Outlook contacts

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Hi, I feel like an idiot but I can't sync my contacts to my new tour. The desktop mgr 5.0 does not even show Outlook as an option. I am working with an old Outlook- 2000 (I know I should upgrade) but my old blackberry (7250) synced just fine. I've tried battery pull, removing and uploading new desktop mgr to no avail.

I have Outlook Express on my computer which I don't use and desktop mgr will see that so I imported all my contacts to Outlook Express but the contacts still will not sync to device. It looks like device can connect to desktop but when it's time for desktop to device to talk, I get a "please wait" then it just ends. (I did select two-way sync) help?!
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Old 08-10-2009, 02:14 PM   #2
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I don't think Outlook 2000 will work with 5.0. I thik you need 2007 or XP
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Old 08-10-2009, 03:10 PM   #3
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Outlook 2000 will not work with any versions of Desktop Manager later than 4.2. See here:

I am unable to select MS Outlook 2000 for syncing - BlackBerryFAQ

You can download DM 4.2 from RIM's site and it should work with your Tour.
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