Quote:
Originally Posted by A320Mech
My ladys phone is acting up. Started with the "O" not working and it's progressed to the "V" typing a "A" and the "A" types "SoooOaaaV" or something along those lines. I'd like to check and see if there's moisture damage before I try to warranty it out.
Posted via BlackBerryForums.com Mobile
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If the indicator is red, you can forget about the warranty service, unless you have insurance on your phone that specifically covers water (moisture) damage.
I was in a similar situation... My wife was talking on her 9700 while walking under the rain (less than 5 minute walk) between offices, and the bb got wet and the indicator turned red.
I dried it in rice for 2 days, but the damage was done: letters P, O, I, U and End Call buttons did not work.
ATT refused to do anything for me because of the red indicator. A friend hooked me up with a new Torch (LOVE that phone).
In the meantime, with nothing to loose, I disassembled the 9700; and upon inspection I realized that it may only need a keyboard membrane. I bought 3 (just in case I mess up the 1st one) on ebay; replacement was a walk in the park, and, voila, the phone works just fine.