RIM KB ARTICLE KB04293
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Task 8
Export the Research In Motion folder from the old administration account by completing the following steps:
Note: To perform this task, you must be logged on using the account that was used to initially install the BlackBerry Enterprise Server software or Service Pack.
Log in to the old administration account.
In the Registry Editor, go to HKEY_CURRENT_USER\Software\Research In Motion.
Select the Research In Motion folder.
Depending on the Windows environment, do one of the following:
For Windows Server 2003, select the File menu, then click Export.
For Windows Server 2000, select the Registry menu, then click Export Registry File.
Choose a location to save the file, type a file name, and click Save.
Close the Registry Editor.
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Task 9
Import the Research In Motion folder to the new administration account by completing these steps:
Log out of the current administration account and log in with the new administration account.
Locate the registry file you saved in step 5 of Task 8 above.
Double-click the registry file and it will import to the correct location in the registry.
Open the Registry Editor.
Confirm that the HKEY_CURRENT_USER\Software\Research In Motion directory exists.
Close the Registry Editor.