[holden]

Originally Posted by holden

I used the one marked AT&T and not the 8800tm branded update. Once this was done, I had to change the emulation to IE and authenticate through our firewall. (We are on BES). Once I saved this , I was able to authenticate to the Fidelity site....
Not sure if you have to do this with BOA as I don't goto this site.

Good luck....

hmeister...

Hi...
An FYI to eveyone who tries to update their AT&T / Cingular to the new update on BB/At&T.
We updated to this newer .79 version and now the single calendar hot keys do not work! The "P" key will normally get previous etc. and now it tried to add data to the calendar instead of navigating the calendar. On week view and month view the hot keys work! On single day, they do not.
I have one manager who is now complaining (we love our customers) that it was not this way when he got the device! (don't you love it!)
I was thinking of trying the other vendor versions some of the BB users here have updated too.

hmeister

[MooseNYC]

Sorry to dig up an old thread....

I have a VZN 8830 on a BES
I have the IE emulation selected

I still am not able to get the BofA log-on screen from the mobile site.

Anyone have any suggestions?

Thanks,
Moose

[holden]

Originally Posted by holden

Hi...
An FYI to eveyone who tries to update their AT&T / Cingular to the new update on BB/At&T.
We updated to this newer .79 version and now the single calendar hot keys do not work! The "P" key will normally get previous etc. and now it tried to add data to the calendar instead of navigating the calendar. On week view and month view the hot keys work! On single day, they do not.
I have one manager who is now complaining (we love our customers) that it was not this way when he got the device! (don't you love it!)
I was thinking of trying the other vendor versions some of the BB users here have updated too.

hmeister

Hi... After looking and reading, (rtfm) I discovered that if you disable the quick entry in the Calendar/Options you can then toggle the calendar forward and back in day view using the spacebar and "P" key. This function works in week and month view by default but will not work in day view with the quick entry calendar function enabled.
H.

[holden]

Originally Posted by MooseNYC

Sorry to dig up an old thread....

I have a VZN 8830 on a BES
I have the IE emulation selected

I still am not able to get the BofA log-on screen from the mobile site.

Anyone have any suggestions?

Thanks,
Moose

Hi...
Have you tried using different emulations in the browser and re-challanging the website? Also, clear your cache and cookies.
H.

[MooseNYC]

Originally Posted by holden

Hi...
Have you tried using different emulations in the browser and re-challanging the website? Also, clear your cache and cookies.
H.

Thanks Holden,
I just tried clearing the cache & cookies but still no luck.

If there is anyone who has VZN with an 8830 and is able to get to, and log onto the BofA site please let me know if you have any different settings.

I have also tried adjusting the Encoding from US-ASCII, but have not sound the right combo yet.

Thanks,

[holden]

Originally Posted by MooseNYC

Thanks Holden,
I just tried clearing the cache & cookies but still no luck.

If there is anyone who has VZN with an 8830 and is able to get to, and log onto the BofA site please let me know if you have any different settings.

I have also tried adjusting the Encoding from US-ASCII, but have not sound the right combo yet.

Thanks,

Hi again...
1.) Can you get to the login page (www dot bankofamerica etc) or are you able to get to the login page and cannot use a password and user id?
2.) And, (I have to ask again, and you may have already done this) have you toggled the emulation from BB to IE and back again in an attempt to login to the page? What are the results and what page does it challange you with / and,or are you using the mobi site or the regular site url? (ie: dot bankofamerica dot com)
3.) Have you tried using the IE emulation and going to the regular BOA site. This is what I had to do with the Fidelity site and I used IE emulation. It should bring up the same page as your computer and not the mobile site. Once there, I was able to authenticate using the same windows as you would normally on a computer (and it saved once authenticated on the BB Handheld with success.)

It took a bit to get the Fidelity site to work initially on the 8800. If you look at the thread here you will notice I backed up the device and reloaded a newer firmware OS and started the challange process over again. I am not sure if it was this change of OS or challanging the Fidelity regular site using IE emulation, authenticating and once this was done, it will now allow me repeated access.

I would only hope that you can perhaps use this method mentioned above and gain access. If you cannot gain access by challanging the regular https://www dot bankofamerica dot com / index dot jsp site this may cost you some time to wipe the device and update the OS. (backup, wipe and upgrade OS, import your data and challange the site again.)

I do see a difference here in that BOA uses jsp web (java) and fidelity ( https://www dot fidelity dot com/) does not. I do see in your screen shots you have java enabled. So, depending on the behavior when you initially challange the site, does it ask about a certificate or anything??

My guess is there is something wrong with either java or your OS is missing something even though your using IE. Do any of your associates have access to the BOA site with the same device? (anyone??)

H.

[holden]

On Bank of America's site in order to use it on my BB I have to switch emulation to IE to get it to work. Otherwise, it says "for security reasons your phone can not use this service" or something like that. To switch just go: options > browser configuration > emulation mode

Then just change it to Microsoft IE, and it works for Bank of America.

This was found on the other thread
http://www.blackberryforums.com/gene...on-8830-a.html so it appears that IE emulation is the key and do not use the mobi site. This is what happened on the Fidelity site (for security reasons etc.) when I went to the mobi site using the bb emulation. Again, if your 8830 is not responding using IE emulation, I would backup, update and reload your data using the desktop manager and then challange again...

Good luck...

H.

[akosnitzky]

Wirelessly posted (Verizon 8830: BlackBerry8830/4.2.2 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/105 UP.Browser/5.0.3.3 UP.Link/5.1.2.1)

When on the bb, I tend to use Opera Mini but my BofA mobi site does work.
I am using open gateway mode but I do not recall any problems in the bb emulation mode.

?????

[MooseNYC]

Originally Posted by holden

Hi again...
1.) Can you get to the login page (www dot bankofamerica etc) or are you able to get to the login page and cannot use a password and user id?.

yes I go to that page but I get the message "for security reasosns ...."

Originally Posted by holden

2.) And, (I have to ask again, and you may have already done this) have you toggled the emulation from BB to IE and back again in an attempt to login to the page? What are the results and what page does it challange you with / and,or are you using the mobi site or the regular site url? (ie: dot bankofamerica dot com)

If you're referring to setting the default browser (under general properties) the Blackberry Browser is the only one I can select ... I think that is a VZN thing(?)
If you mean the "Emulation Mode" (under Browser Configuration) then yes, I have gone back and forth

Originally Posted by holden

3.) Have you tried using the IE emulation and going to the regular BOA site. This is what I had to do with the Fidelity site and I used IE emulation. It should bring up the same page as your computer and not the mobile site. Once there, I was able to authenticate using the same windows as you would normally on a computer (and it saved once authenticated on the BB Handheld with success.)

when I go to the regular site (typing it all in) it redirects me to the mobile site

Originally Posted by holden

It took a bit to get the Fidelity site to work initially on the 8800. If you look at the thread here you will notice I backed up the device and reloaded a newer firmware OS and started the challange process over again. I am not sure if it was this change of OS or challanging the Fidelity regular site using IE emulation, authenticating and once this was done, it will now allow me repeated access.

I guess I'll have to upgrade the OS and give this a shot

Originally Posted by holden

I would only hope that you can perhaps use this method mentioned above and gain access. If you cannot gain access by challanging the regular https://www dot bankofamerica dot com / index dot jsp site this may cost you some time to wipe the device and update the OS. (backup, wipe and upgrade OS, import your data and challange the site again.)

I do see a difference here in that BOA uses jsp web (java) and fidelity ( https://www dot fidelity dot com/) does not. I do see in your screen shots you have java enabled. So, depending on the behavior when you initially challange the site, does it ask about a certificate or anything??

No there arent any challenges, it just displayes that message "for security reasons, your device can't access Mobile Banking"

Originally Posted by holden

My guess is there is something wrong with either java or your OS is missing something even though your using IE. Do any of your associates have access to the BOA site with the same device? (anyone??)

H.

I'm one of the very few with this advanced of a BB. I'll ask the only other person I know who has the 8830 .... the thing that sucks is I was able to access it on my last few devices

Thanks for all the suggestions. I'll let you know about the "backup, wipe and upgrade OS, import"

Regards,
Moose

[holden]

Originally Posted by akosnitzky

Wirelessly posted (Verizon 8830: BlackBerry8830/4.2.2 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/105 UP.Browser/5.0.3.3 UP.Link/5.1.2.1)

When on the bb, I tend to use Opera Mini but my BofA mobi site does work.
I am using open gateway mode but I do not recall any problems in the bb emulation mode.

?????

The opera mini will not support the HTTPS sites like this...

H.

[holden]

Originally Posted by MooseNYC

yes I go to that page but I get the message "for security reasosns ...."

when I go to the regular site (typing it all in) it redirects me to the mobile site

Regards,
Moose

Hi...
I was able to gain access to Fidelity regular site using IE emulation... BOA must be able to see your device and redirect to the mobi site. If the IE emulation is working correctly, it will support the https sites. The website should see the device as an IE client trying to refresh or see the page. At least, this is how I resolved the "for security reasons" issue originally.
btw: I did wipe the 8800 as I described above and then it enabled me to access the site in IE mode correctly.

Good Luck...

H.

[MooseNYC]

Holden,
I was finally able to get the time today to reload the software.
I can now log into the BofA mobile site.
Thanks for your help!

Regards

[holden]

Originally Posted by MooseNYC

Holden,
I was finally able to get the time today to reload the software.
I can now log into the BofA mobile site.
Thanks for your help!

Regards

Hi..
That's great news!
I have now made it a habit to reset 8800 devices when I get them before I Enterprise Activate them for customers just to make sure this issue does not surface. As you can see, no matter what you tried, it would not authenticate using the IE emulation until you wipe the device. It would be nice if one would not have to wipe the device just to get it to work correctly or if there is some other procedure to breath some life into devices that have this symptom. I have not found anything yet including adjusting service books etc.

Happy Holidays...

H.