BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 04-28-2005, 11:49 AM   #1
klittlewood
New Member
 
Join Date: Apr 2005
Model: 6750
Carrier: Telus
Posts: 3
Default 4.0 decryption fails

Please Login to Remove!

Hello.
I have loaded Desktop 4.0, and have a 6750 with 3.6 (bell mobility)
After the intial 30 day ecryption key timeout, i can no longer send from the BB. I cradeled, and resynced everything. even re-generated a new key, but to no avail.

Alos, can anyone tell me if this unit, with this rev of firmware, will run on a BES 4.0? I have been searching for firmware upgrade for this unit, but can not locate that either.

Thanks,

Kris
Offline  
Old 04-29-2005, 07:44 AM   #2
headtailgrep
CrackBerry Addict
 
Join Date: Aug 2004
Model: 950
Carrier: robbers
Posts: 909
Default

what is your mail client? outlook 2003? turn off cached exchange mode.

Call bell, tell them you need DBClean.exe, chances are the old key is still stored somewhere in local databases (on computer) and cannot be removed without dbclean.exe

if your support professional does not know how to help you, ask to be set to the next level of support, until you reach the folks at rim. They will help you.
Offline  
Old 04-29-2005, 11:28 AM   #3
klittlewood
New Member
 
Join Date: Apr 2005
Model: 6750
Carrier: Telus
Posts: 3
Default

I am using Outlook 2003, and I do not run it in cached mode.

Per an email received by one of my counterparts (rogers.com provider. yes, we have a few providers) we were instructed to remove 4.0, and reload 3.6 sp3.

I have done that, and it has reestablished communications. Just hesitant now to try 4.0 again...
Offline  
Old 04-29-2005, 04:20 PM   #4
ldblf2
Knows Where the Search Button Is
 
Join Date: Dec 2004
Posts: 43
Default

I had the same problem with desktop 4.0, and went back to desktop 3.6 to resolve it.

No functionality loss that I'm aware of, so I'm sticking with 3.6 until further notice ;)
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

JDSU VIAVI TB8000E V2 Mainframe w Fiber Characterization Software Extra Features
$3900.0
JDSU VIAVI TB8000E V2 Mainframe w Fiber Characterization Software Extra Features pictureHP Agilent 70001A Mainframe with 8 Plug-Ins 70100A
$295.0
HP Agilent 70001A Mainframe with 8 Plug-Ins 70100A pictureFREE SHIPPING - ADAPTER, OTB NW50 FORELINE, COMMON MAINFRAME
$39.68
FREE SHIPPING - ADAPTER, OTB NW50 FORELINE, COMMON MAINFRAME pictureWorking IBM Main Frame power supply 12 volt 8 amp with schematics PN 473390
$4.65
Working IBM Main Frame power supply 12 volt 8 amp with schematics PN 473390 pictureHP 54120B digitizing oscilloscope mainframe service manual 4311 K
$39.98
HP 54120B digitizing oscilloscope mainframe service manual 4311 K picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.