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Old 08-16-2004, 08:07 PM   #1
hype129
Thumbs Must Hurt
 
Join Date: Aug 2004
Location: Canada
Model: 8700r
Carrier: Rogers
Posts: 107
Default Need HELP BAD!!!!

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Hello everyone,

I'm so hoping someone can help me with this promblem I have a 957 black berry and decide to flash the back berry with the new software 2.6 the flash seem to work expect in the meantime I have lost all capabilities of sending and creating emails everytime I try it Some how the software for emailings has been erased
I'm not sure on if I'm using the wrong update I got it from Rogers website. it say for 957.
Anyone can help please let me know
Thank you
[email address] or PM
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Old 08-17-2004, 01:13 AM   #2
Tom
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Join Date: Aug 2004
Location: Kitchener-Waterloo, On, Canada
Model: 9800
OS: 3.1415926
PIN: UnDisclosed
Carrier: Rogers
Posts: 5,268
Default

Your missing Service Books in your blackberry, I had this issue before with my 950.

Do you have any backups of your unit? If you do, go to your restore menu in intelisync and click on advanced, then only select the service books to be restored on your blackberry.

Or. You can call your network providers blackberry division, and have them re-send all of your service books, tell them you accidentally deleted them, they wont care.
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Old 08-17-2004, 01:13 AM   #3
Stanley Pain
Knows Where the Search Button Is
 
Join Date: Aug 2004
Location: Network Engineering.
Model: 8700r
Carrier: Rogers
Posts: 36
Default

You're missing the service book. You need to login to your webclient interface and re-send yourself the service book (or cradle it and re-gen the encryption key if you're going through a BES, or using redirector)

In the end, you're missing a service book. You can try to go into Options -> network settings , click the scroll once, and select register now from the menu

edit: beaten by mere seconds :D
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Old 08-17-2004, 01:15 AM   #4
Tom
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Join Date: Aug 2004
Location: Kitchener-Waterloo, On, Canada
Model: 9800
OS: 3.1415926
PIN: UnDisclosed
Carrier: Rogers
Posts: 5,268
Default

Actually, you can even resend your service books through BWC (Blackberry Web Client) the link to that depends on your carrier.

http://webclient.blackberry.net/WebMail
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Old 08-17-2004, 01:22 AM   #5
hype129
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Join Date: Aug 2004
Location: Canada
Model: 8700r
Carrier: Rogers
Posts: 107
Default Thanks

Does anyone know if I can download files off the net I'm with Rogers Canada See I got off someone and don't have any disk or anything
Thank you
hype129
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Old 08-17-2004, 01:30 AM   #6
Tom
Admin & Founder
 
Join Date: Aug 2004
Location: Kitchener-Waterloo, On, Canada
Model: 9800
OS: 3.1415926
PIN: UnDisclosed
Carrier: Rogers
Posts: 5,268
Default Re: Thanks

Quote:
Originally Posted by hype129
Does anyone know if I can download files off the net
See I got off someone and don't have any disk or anything
Thank you
hype129
Do you have service on the unit? The webclient is your best bet, what operating system are you now running? I think I may be able to grab a backup from my old 950
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Old 08-19-2004, 02:58 PM   #7
Stanley Pain
Knows Where the Search Button Is
 
Join Date: Aug 2004
Location: Network Engineering.
Model: 8700r
Carrier: Rogers
Posts: 36
Default Re: Thanks

Quote:
Originally Posted by hype129
Does anyone know if I can download files off the net I'm with Rogers Canada See I got off someone and don't have any disk or anything
Thank you
hype129
www.rogers.com/blackberrysoftware

You can download the desktop manager there, as well as software for your RIM handheld.
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Old 08-20-2004, 06:04 PM   #8
hype129
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Join Date: Aug 2004
Location: Canada
Model: 8700r
Carrier: Rogers
Posts: 107
Default FOUND

Thank you all for your great support found what I needed

hype129
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