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Old 05-07-2009, 04:05 PM   #1
charlieh1
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Join Date: May 2009
Model: 8900C
PIN: N/A
Carrier: o2 UK
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Default 'Handheld Application Loader Wizard has encountered a problem and needs to close'

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I just received my new BB Curve 8900 on o2 UK, and after installing the latest version of Blackberry Desktop Manager (4.7) and connecting my phone the following error message comes up

'Handheld Application Loader Wizard has encountered a problem and needs to close'

followed by the message

'A fatal error has occured whilst updating your devices software. Please try again.'

I'm pretty new to Blackberry and tried reinstalling the software but the message continues to come up.

This has happened on both my Vista 32-bit laptop and xp desktop so is it a problem with the phone itself?

Any help would be greatly appreciated.

Thanks

Charlie
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Old 05-10-2009, 06:18 AM   #2
fujitsu
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Join Date: Jan 2009
Model: 9000
OS: 4.6.0.162
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got the same problem on my bold, tried my desk top and laptop same message, so it's got to be the phone software.
Hope someone can help.
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