[lisa01]

Can anyone help, I was deleting some videos and went to watch one and it asked about enabling Captions. I clicked OK and now it will not play back any videos and when I go to record or take a picture I get the following eror

Uncaught exception: java.lang.NullPointer Exception

Any advice greatly appreciated

[Dubdub]

Try this:

1st step to take if device is having problems? - BlackBerryFAQ

[lisa01]

yay, that worked, thank you

[Dubdub]

Glad you got it sorted out.