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Old 04-18-2016, 11:20 AM   #1
0odspb
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Default Failed to create the BES12 instance

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after install BES on clean server 2008R2 - trying to activate SRP keys and this problam i have
(Failed to create the BES12 instance)
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Old 04-18-2016, 07:05 PM   #2
tsac
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Default Re: Failed to create the BES12 instance

A few links that may help

"Server Routing Protocol (SRP) Identifier or SRP Authentication Key is invalid" appears when validating the SRP Authentication key


"A connection could not be made using the SRP data provided" error appears when trying to update the SRP id using the BlackBerry Administration Service
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Old 04-19-2016, 09:46 AM   #3
0odspb
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Default Re: Failed to create the BES12 instance

thx. but didn't help.
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Old 04-21-2016, 03:14 PM   #4
nobody7290
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Default Re: Failed to create the BES12 instance

just a guess:
if you installed 2008R2, no servicepack, that might be a problem. Install SP1
Also, uninstall any software using java (raid controller, Systems management)
Uninstall Java if you had installed java based software, uninstall BES12
then try again to install BES12

Last edited by nobody7290; 04-21-2016 at 03:22 PM..
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Old 05-15-2016, 12:52 PM   #5
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Default Re: Failed to create the BES12 instance

Quote:
Originally Posted by nobody7290 View Post
just a guess:
if you installed 2008R2, no servicepack, that might be a problem. Install SP1
Also, uninstall any software using java (raid controller, Systems management)
Uninstall Java if you had installed java based software, uninstall BES12
then try again to install BES12
Was 2012R2, after reinstall on win2008R2 with SP1, all works. Thx.
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