[newtda]

Hello,

When ever someone calls me they it will vibrate once for me and ring once for the caller then kick over to my Voicemail. This seems to be happening with calls that coming from out side of my area code. For example 716 NY and 216 Cleveland. If any one has any Idea what might be the problem please let me know.


Thank
Dan

[sgtcasey]

Originally Posted by newtda

Hello,

When ever someone calls me they it will vibrate once for me and ring once for the caller then kick over to my Voicemail. This seems to be happening with calls that coming from out side of my area code. For example 716 NY and 216 Cleveland. If any one has any Idea what might be the problem please let me know.


Thank
Dan

When was the last time you performed a battery pull on your device with it turned on?

Dave

[newtda]

I am doing a battery pull right now with it turned off.

[sgtcasey]

Originally Posted by newtda

I am doing a battery pull right now with it turned off.

Turning off the device before removing the battery does nothing. You might as well not remove the battery. In order to get a good reset, remove the battery with the device turned on.

Of course, make sure to save anything you might have open before doing so.

Dave

[newtda]

Okay thanks, I am brand new to the bb world so bare with me.

[newtda]

How long should I leave the Battery out for?

[NJBlackBerry]

Just a few seconds.

[newtda]

now after doing that it slowed down the phone waiting for some one to call me.

[newtda]

Also when I go to view the calls it will be unknown number and the number is in my phone book.

[barbwyr]

Originally Posted by newtda

now after doing that it slowed down the phone waiting for some one to call me.

Can you view your address book now?? That was the problem was it not?

[newtda]

problem fixed thanks for the help

[barbwyr]

Originally Posted by newtda

problem fixed thanks for the help

Thanks for the update.