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Old 04-18-2007, 07:13 AM   #121
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I'm starting to see some of our handhelds coming back... unfortunately mine hasn't yet... grrrr.
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Old 04-18-2007, 07:18 AM   #122
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yaaaaaaaaaaaaaaaaaaaah everything is working now on my end.
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Old 04-18-2007, 07:20 AM   #123
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Quote:
Originally Posted by DarienA View Post
I'm starting to see some of our handhelds coming back... unfortunately mine hasn't yet... grrrr.
<whisper>and you've already tried popping the battery?</whisper>
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Old 04-18-2007, 07:25 AM   #124
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<whisper>and you've already tried popping the battery?</whisper>
I'd be a pretty crappy BES Admin if I hadn't done that already. ;) And I wasn't saying that all handhelds except mine are sending and receiving completely normal, just a few users have started to see some messages move(which is also what I'm seeing on the BES, most folks are still dead in the water though).

Just spoke to T-Mobile Business Customer Care... they have no idea. ha
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Old 04-18-2007, 07:32 AM   #125
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I restarted my BB 7130...still nothing coming in.....I guess I'll have to wait...I have 24 users, all Sales that are addicted to thier BB's...so hopefully they can handle the Withdrawals....
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Old 04-18-2007, 07:45 AM   #126
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I did get one new piece of info from T-Mobile apparently another byproduct of this outage is that some handhelds are now having trouble registering on the server. Mine is one of them as I noticed just before I called them that I'm now not seeing the EDGE indicator on my 8700 in full caps.
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Old 04-18-2007, 07:57 AM   #127
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As of about 8:30am Eastern time our BES started working again. 30 minutes in and it's still up!
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Old 04-18-2007, 07:59 AM   #128
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@DarienA - well, I just had to ask

BTW, we're seeing some EDGE users' devices working, and others not. The older GPRS devices seem to be coming back around - some needing a re-set...
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Old 04-18-2007, 08:13 AM   #129
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FYI- Tmobile and Cingular Network are not a 100% up and running so doing a wipe handheld and rebuilding the user will be pointless if you cannot get EDGE on a 87x device.
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Old 04-18-2007, 08:19 AM   #130
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Is the forum very slow for anyone else this morning?
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Old 04-18-2007, 08:31 AM   #131
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Quote:
Originally Posted by DarienA View Post
Is the forum very slow for anyone else this morning?
Very.
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Old 04-18-2007, 08:34 AM   #132
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Forum is crawling this morning.
I'm in NYC, my Tmobile 8700 users on BES still down as of 9:30am
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Old 04-18-2007, 08:51 AM   #133
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We have a small rollout 23 users and it looks like all except for 6 of us are 100% back up. I'm starting to see some movement on those last 6(including myself), but I still see pending emails that haven't made it to my handheld(or those other 5).
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Old 04-18-2007, 08:55 AM   #134
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Quote:
Originally Posted by DarienA View Post
Is the forum very slow for anyone else this morning?
Excruciatingly slow! (especially on a BB browser lol) - but, yeah, it's really slow today...
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Old 04-18-2007, 09:17 AM   #135
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Quote:
Originally Posted by DarienA View Post
Is the forum very slow for anyone else this morning?
Very! It just took me 15 minutes to load this page so I could reply. :(
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Old 04-18-2007, 09:18 AM   #136
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A couple of my Verizon users are back up in the Northeast and Midwest as are some Cingular and TMO folks.
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Old 04-18-2007, 09:22 AM   #137
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Default SRP Reconnects - Any RIM prioritization noticed or just random?

Hey all, our SRP's started reconnecting at about 4:30 AM CST, while others here on the board still have yet to reconnect. We just upgraded to Tx3 this year, I wonder if RIM prioritized their SRP reconnects based on Tx level? Anybody else with Tx3 or higher see reconnects earlier rather than later? Attached is my BB probe log showing when we starting getting messages through.
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File Type: jpg probes.JPG (74.3 KB, 24 views)
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Old 04-18-2007, 09:25 AM   #138
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I want to know why as a T2 subscriber none of our admins on the support contract got an email about this.
Did anyone at all get an email from RIM?
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Old 04-18-2007, 09:46 AM   #139
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I'm Tx2 and I haven't even heard a whisper from them. Considering what we pay for the support contract, I'm even less happy with RIM.

My server is connecting and e-mail is flowing, but it keeps going up and down even more frequently than it was last night. And I am having problems on a 7520 where the device is showing that new mail came in, but no new mail is to be found on the device... This is going to be such a fun day!!! grrrrrr and boo for painfully slow BBforums.
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Old 04-18-2007, 10:45 AM   #140
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MY Server showed life at 618amand reconciled my inbox and sent items onto my handheld.
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